Operations

Operations Articles and Case Studies

Dan Voellm

The Annual Asia Pacific Hotel Operator Guide (HOG) Tenth Edition!

By Dan Voellm Aug 3, 2023

This guide is the most established publication in the industry in Asia Pacific to guide investors and owners in ...

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Charles Oswald

Creating a Great Hotel Culture: Lessons from the Russia-Ukraine Conflict

By Charles Oswald Jul 27, 2023

The ongoing conflict between Russia and Ukraine is a tragic reminder of how quickly things can spiral out of control ...

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Cayuga Hospitality Consultants logo

Residential Concierges: An Overlooked Hospitality Niche

By Cayuga Hospitality Consultants Jul 12, 2023

The Challenge of Residential Concierge Services in Luxury Multi-Unit Buildings Living in a luxury multi-unit building ...

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Alan Someck Shirley Whelan Jim Lopolito Joseph Cozza Peter Van Allen

The Dining Experience of the Future

By Alan Someck, Shirley Whelan, Jim Lopolito, Joseph Cozza & Peter Van Allen Jul 6, 2023

Restaurant Industry Challenges and Opportunities The future of the restaurant industry has so many compelling ...

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Chuck Kelley

Case Study: Operations Assessment & Financial Analysis

By Chuck Kelley May 29, 2023

Challenge: Newly Acquired Hotels A private equity firm had recently acquired a hotel management company and three ...

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Bill Carroll, Ph. D.

ChatGPT Accelerates the Evolution of SSI/DID for Personalized Travel Experiences

By Bill Carroll, Ph. D. May 24, 2023

An article published by Phocuswright suggested that the evolution DID/SSI, Decentralized Identifiers and Self ...

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