The International Network of Hospitality Consulting Professionals

Human Resources Consulting Services

Cayuga Hospitality Consulting services include employee relations, training and organizational development all focused on delivering a positive work environment and resulting in both operational and financial improvements.

From conducting company-wide HR audits and developing comprehensive company culture strategies, to building HR departments from the ground-up including all policies, training modules and learning programs, hiring processes and more, our experts have comprehensive experience in the field to deliver measurable and sustainable results.

Consultants in the Cayuga Network have international experience, strength of managing multi-cultural teams, and understanding of the challenges that come with diverse talent coming together to deliver the expectations of the owner and operator.

Regardless of the size or type of hospitality organization our consultants will accurately assess your needs and provide you with a strategic plan to resolve any human resources, employee or labor relations challenges.

Hospitality Training and Development

Hotels, Resorts, Clubs, Restaurants, and Foodservice operations are continually required to update policies, procedures, training and compliance.  Paying close attention to the changing needs of your staff, operation, legal obligations and risk management, and especially your guest expectations is essential in achieving success. 

Ensuring that your organizational culture matches your desired guest experience, your team is prepared with all the tools necessary for optimal performance, and sustainable practices are in place is what Cayuga Consultants are expert in delivering.

If opening a new operation, the decades of experience Cayuga Hospitality Consultants bring to each unique assignment provides an unmatched bespoke approach to recruitment, performance coaching and training to bring your vision to reality.

If the need is for enhancements to an existing operation, our passionate and solution-oriented professionals engage in employee assessments, develop performance improvement plans, establish sustainable training modules and assist in implementing and evaluating results.

Hospitality Executive Search Consulting

Finding just the right executive for hotels, restaurants, clubs, gaming, and related businesses can be one of the most important decisions an owner or operator will make. Cayuga’s hospitality executive search specialists have been providing successful placement services for decades.

Our consultants have decades of experience in operations and understand first-hand the disruption, cost and challenges of transitions at the executive level. Clients can be assured of an efficient search for the best candidates.

Human Resources Task Force

Whether developing a new hotel, restaurant, club or other hospitality business, transitioning branding or ownership, independents or franchised, Cayuga Hospitality Consultants are able to use their global resources to find the leadership each unique property and position requires.

From a task force team or individual to manage a temporary solution or assignments for full-time personnel, our talent acquisition experts provide the highest level of confidentiality, and discreet customized talent search and acquisitions to meet your hospitality executive search needs.

Our Hospitality Human Resources and Executive Search Consultants

Katie Benson

Hospitality professional with extensive international operational, development and asset management experience with assignments in Asia Pacific, Middle East, Europe, UK, USA.

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Antoine Berberi

We conduct detailed operational assessments and produce action-oriented strategies to deliver long term profitability and improved guest service. Provides both bridge and permanent solutions for gaps in leadership.

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Jens Busch

Hospitality professional with 20+ years of international experience in Hotel Rooms and integrated Gaming Resort Operations with a focus on Asia and the Middle East.

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Charlene Carter

Task Force for both Full-Service and Limited/Select Service Hotels.

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Robert Gary Dodds

Over 35-years as a VP Human Resources for global and regional Brands in luxury and full service Hotel’s and Hospitality, in Asia Pacific, The Americas, Europe and the Middle East & Africa.

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Cara Federici

A luxury-lifestyle entrepreneur, brand creator and operator, Cara Federici's extensive design, digital marketing, web development, revenue strategy and sales expertise deliver proven methodologies to create and scale hospitality brands.

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David Salcfas

Proven leader that will inspire you to master the art of the interview & provide real life experience to perform in a diverse union and non-union labor markets to yield sustainable results.

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