Human Resources Consulting Services
Cayuga Hospitality Consulting services include employee relations, training and organizational development all focused on delivering a positive work environment and resulting in both operational and financial improvements.
From conducting company-wide HR audits and developing comprehensive company culture strategies, to building HR departments from the ground-up including all policies, training modules and learning programs, hiring processes and more, our experts have comprehensive experience in the field to deliver measurable and sustainable results.
Consultants in the Cayuga Network have international experience, strength of managing multi-cultural teams, and understanding of the challenges that come with diverse talent coming together to deliver the expectations of the owner and operator.
Regardless of the size or type of hospitality organization our consultants will accurately assess your needs and provide you with a strategic plan to resolve any human resources, employee or labor relations challenges.
Hospitality Training and Development
Hotels, Resorts, Clubs, Restaurants, and Foodservice operations are continually required to update policies, procedures, training and compliance. Paying close attention to the changing needs of your staff, operation, legal obligations and risk management, and especially your guest expectations is essential in achieving success.
Ensuring that your organizational culture matches your desired guest experience, your team is prepared with all the tools necessary for optimal performance, and sustainable practices are in place is what Cayuga Consultants are expert in delivering.
If opening a new operation, the decades of experience Cayuga Hospitality Consultants bring to each unique assignment provides an unmatched bespoke approach to recruitment, performance coaching and training to bring your vision to reality.
If the need is for enhancements to an existing operation, our passionate and solution-oriented professionals engage in employee assessments, develop performance improvement plans, establish sustainable training modules and assist in implementing and evaluating results.
Hospitality Executive Search Consulting
Finding just the right executive for hotels, restaurants, clubs, gaming, and related businesses can be one of the most important decisions an owner or operator will make. Cayuga’s hospitality executive search specialists have been providing successful placement services for decades.
Our consultants have decades of experience in operations and understand first-hand the disruption, cost and challenges of transitions at the executive level. Clients can be assured of an efficient search for the best candidates.
Executive Search Consulting Two prominent styles for finding executive talent:
Click here to know the pros and cons of both styles
Human Resources Task Force
Whether developing a new hotel, restaurant, club or other hospitality business, transitioning branding or ownership, independents or franchised, Cayuga Hospitality Consultants are able to use their global resources to find the leadership each unique property and position requires.
From a task force team or individual to manage a temporary solution or assignments for full-time personnel, our talent acquisition experts provide the highest level of confidentiality, and discreet customized talent search and acquisitions to meet your hospitality executive search needs.
Hospitality Talent Outsourcing
According to a study produced by Robert Half, 41% of surveyed hiring managers and HR professionals who have all made a bad hire estimate the costs to easily be thousands of dollars. Knowing that there is a monetary risk involved, your strategy for hiring at the executive level (director and up) should include three important considerations: Time, Talent, and Treasure. It takes the right talent to hit the right buttons when attempting to recruit busy executives. The important questions to ask yourself here are whether or not your internal interviewers know what questions to ask and how they ask them in order to zone in on, say, the implications of a family move to a new state or country. So next time you’re thinking of how best to find the right talent for one of your most important positions, think twice about your approach, and let one of our consultants help you today.
Our Hospitality Human Resources and Executive Search Consultants
Robert Gary Dodds
Decades of experience as a VP Human Resources, and 50 years working with global and regional brands in luxury to full-service Hotels in the Asia Pacific, The Americas, Europe, and the Middle East and Africa regions, as well as the Caribbean and Latin America.
A luxury-lifestyle entrepreneur, brand creator and operator, Cara Federici's extensive design, digital marketing, web development, revenue strategy and sales expertise deliver proven methodologies to create and scale hospitality brands.
Coach, Hotelier & HR professional known for building systems, developing training programs & competency frameworks, expert in the HR, M&A, & intuitive analysis of human behavior.
Ethics and Compliance, Anti-Fraud and Anti-Corruption, and Global Internal Investigations program development and implementation specialist.
We help hotel owners and managers optimise their commercial performance by crafting purpose built Sales, Marketing, PR & Revenue strategies. Our global exposure is refined by a unique expertise on the ins & outs of the Middle East travel market.
Proven leader that will inspire you to master the art of the interview & provide real life experience to perform in a diverse union and non-union labor market, develop union avoidance strategies as well as manage through a hotel transition and divestiture to yield sustainable results.
Restaurant & Nightclub Founder & Operator; Areas of expertise include Operations Strategies, Communications, PR, Branding, Leadership Development & Growth Modeling.