Our Services

As the world’s most experienced network of independent hospitality consultants, our professionals provide hospitality consulting services and assistance to developers, owners, operators, financial institutions and other professionals seeking assistance. Cayuga Hospitality Consultants have international experience in diverse disciplines within hotels/resorts, food and beverage, commercial foodservice, spas and clubs, and casinos.

Cayuga consultants are graduates of the world’s most renowned hospitality schools, with most members holding degrees from or members of the faculty of the Cornell University School of Hotel Administration. Members have an average of 30 years of hands-on hospitality industry experience, which translates into the ability to provide extraordinary and unequaled guidance and solutions to any challenges for its clients.

Cayuga Consultants are available to work independently on assignments, or can be organized as a team or task force to achieve the greatest possible results for our clients.

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Service Areas

Asset Management & Financial Services

Whether preparing your asset for sale, considering transitioning to independent or another brand, or facing pressures from your financial and institutional partners, Cayuga’s asset management and hotel financing experts are here to assist you with your property’s specific needs.

Operations & Management

Whether standard operating procedures need review and restatement, hiring procedures and practices could use assessment and revision, corporate culture needs a third-party advisor to improve the operation’s delivery of services, Cayuga Consultants bring practical operations management solutions to improve performance.

Acquisitions, Owner Services & Development

From land use issues, financial viability, mergers and acquisitions, hotel contract negotiations and agreement review, determining whether a hotel investment meets the goal of the investor, Cayuga’s consultants will add sound insight to managing the complexity of restaurant or hotel ownership.

Litigation Support

Cayuga Consultants know that avoiding litigation is almost always the best route to preventing unexpected outcomes, reducing costs of disputes, avoiding potential proprietary information being exposed to the public, limiting the time and disruption of lengthy court proceedings, and when possible retaining valuable relationships between the parties.

Sales, Marketing & Revenue Management

Marketing is a multi-faceted discipline that includes research, strategic positioning, direct sales, advertising, promotion, public relations, e-commerce and distribution. Our relationships with the travel trade, meetings and incentives markets, and with strategic marketing partners give Cayuga clients access to comprehensive resources.

Custom Solutions

With over 50 consultants, we have seen it all and know every situation is unique. Hospitality owners and managers sometimes feel a problem is too big or simply want extra insight into a situation. Whatever your needs are – and no matter how complex – we can bring together a team of experts specific to your business, who have successfully navigated the most challenging of hospitality issues.

Connect with an Expert

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Let Us Match Your Project Needs with an Expert Consultant or Team of Consultants

1

Quick Response

Submit an inquiry with your needs and obtain a prompt response.

2

Meet your Perfect Match

Allow us to partner you with a consultant(s) with industry experienced talent.

3

Our results speak for themselves

Contract and work directly with that consultant through completion of the project.

Latest Articles & Case Studies

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Chuck Kelley

Case Study: Operations Assessment & Financial Analysis

By Chuck Kelley
May 29, 2023

Challenge: Newly Acquired Hotels A private equity firm had recently acquired a hotel management company and three hotels in El Paso – Holiday...

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Joseph Cozza

Joseph Cozza Appointed Partner at Cayuga Hospitality Consultants

By Joseph Cozza
May 24, 2023

SARASOTA, FLA. MAY 20, 2023  Cayuga Hospitality Consultants is excited to announce that Joseph Cozza, based in Farmingdale, NJ, has joined the team...

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Bill Carroll, Ph. D.

ChatGPT Accelerates the Evolution of SSI/DID for Personalized Travel Experiences

By Bill Carroll, Ph. D.
May 24, 2023

An article published by Phocuswright suggested that the evolution DID/SSI, Decentralized Identifiers and Self Sovereign Identity, would transform a fragmented travel experiences market...

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Susan Barry

Case Study: B2B Marketing for Management Company

By Susan Barry
May 22, 2023

The Challenge: Sharing a TrevPAR Success Story This mid-sized hotel operating company had outperformed other similar businesses during the pandemic in total...

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Cory Falter

Case Study: Driving More Direct Leads to the Resort

By Cory Falter
May 16, 2023

The full-service resort located in the rolling hills of Appalachian Mountain region has been struggling with generating sufficient quality leads. The resort’s...

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Juliette Gust Anjani Gandhi Robert Gary Dodds

Do We Need to Reimagine Hospitality Industry Norms to Attract and Retain Employees?

By Juliette Gust, Anjani Gandhi & Robert Gary Dodds
May 9, 2023

A Collaboration of Cayuga Hospitality Consultants Experts report on the hospitality industry’s “sacred cows” and the need to conduct a careful evaluation...

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