Our Services

As the world’s most experienced network of independent hospitality consultants, our professionals provide hospitality consulting services and assistance to developers, owners, operators, financial institutions and other professionals seeking assistance. Cayuga Hospitality Consultants have international experience in diverse disciplines within hotels/resorts, food and beverage, commercial foodservice, spas and clubs, and casinos.

Cayuga consultants are graduates of the world’s most renowned hospitality schools, with most members holding degrees from or members of the faculty of the Cornell University School of Hotel Administration. Members have an average of 30 years of hands-on hospitality industry experience, which translates into the ability to provide extraordinary and unequaled guidance and solutions to any challenges for its clients.

Cayuga Consultants are available to work independently on assignments, or can be organized as a team or task force to achieve the greatest possible results for our clients.

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Asset Management & Financial Services

Whether preparing your asset for sale, considering transitioning to independent or another brand, or facing pressures from your financial and institutional partners, Cayuga’s asset management and hotel financing experts are here to assist you with your property’s specific needs.

Operations & Management

Whether standard operating procedures need review and restatement, hiring procedures and practices could use assessment and revision, corporate culture needs a third-party advisor to improve the operation’s delivery of services, Cayuga Consultants bring practical operations management solutions to improve performance.

Acquisitions, Owner Services & Development

From land use issues, financial viability, mergers and acquisitions, hotel contract negotiations and agreement review, determining whether a hotel investment meets the goal of the investor, Cayuga’s consultants will add sound insight to managing the complexity of restaurant or hotel ownership.

Litigation Support

Cayuga Consultants know that avoiding litigation is almost always the best route to preventing unexpected outcomes, reducing costs of disputes, avoiding potential proprietary information being exposed to the public, limiting the time and disruption of lengthy court proceedings, and when possible retaining valuable relationships between the parties.

Sales, Marketing & Revenue Management

Marketing is a multi-faceted discipline that includes research, strategic positioning, direct sales, advertising, promotion, public relations, e-commerce and distribution. Our relationships with the travel trade, meetings and incentives markets, and with strategic marketing partners give Cayuga clients access to comprehensive resources.

Custom Solutions

With over 50 consultants, we have seen it all and know every situation is unique. Hospitality owners and managers sometimes feel a problem is too big or simply want extra insight into a situation. Whatever your needs are – and no matter how complex – we can bring together a team of experts specific to your business, who have successfully navigated the most challenging of hospitality issues.

Connect with an Expert

Let Us Match Your Project Needs with an Expert Consultant or Team of Consultants

1

Quick Response

Submit an inquiry with your needs and obtain a prompt response.

2

Meet your Perfect Match

Allow us to partner you with a consultant(s) with industry experienced talent.

3

Our results speak for themselves

Contract and work directly with that consultant through completion of the project.

Latest Articles & Case Studies

Cara Federici

Leveraging AI through Expert Partnerships

By Cara Federici
Sep 19, 2023

In today’s rapidly evolving world of technology, there’s often a palpable fear of the unknown that can overshadow the excitement of human...

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Kevin Doyle

Building a Comprehensive Fraud Awareness Program: Five Essential Elements

By Kevin Doyle
Sep 12, 2023

In today’s rapidly evolving and positive COVID business landscape, the specter of fraud, corporate malfeasance, and unethical behavior looms large. In response...

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Robert Gary Dodds

Unlocking Excellence: The Power of Bespoke HR Solutions and Training Consultancies

By Robert Gary Dodds
Sep 6, 2023

In the dynamic landscape of the hospitality industry, the pursuit of excellence and innovation is not merely a goal, but an imperative....

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Susan Barry

Rethinking Holiday Posts: Are They Worth It?

By Susan Barry
Aug 31, 2023

As a B2B marketing consultant to hospitality companies, LinkedIn is one of my most important tools.  Companies can post content on the...

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Perry Smith Cory Falter

ChatGPT Hack for Hospitality: 5 Minute Video

By Perry Smith & Cory Falter
Aug 17, 2023

Two of our Cayuga Hospitality Consultants, Cory Falter and Perry Smith, got together to discuss the potential opportunities to leverage AI in...

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Cory Falter

Direct Group Business: The New Frontier for Hotel Sales Teams

By Cory Falter
Aug 8, 2023

As the business world continues to evolve, hotel sales teams are presented with an opportunity to capture direct group business. From understanding...

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