Our Services

As the world’s most experienced network of independent hospitality consultants, our professionals provide hospitality consulting services and assistance to developers, owners, operators, financial institutions and other professionals seeking assistance. Cayuga Hospitality Consultants have international experience in diverse disciplines within hotels/resorts, food and beverage, commercial foodservice, spas and clubs, and casinos.

Cayuga consultants are graduates of the world’s most renowned hospitality schools, with most members holding degrees from or members of the faculty of the Cornell University School of Hotel Administration. Members have an average of 30 years of hands-on hospitality industry experience, which translates into the ability to provide extraordinary and unequaled guidance and solutions to any challenges for its clients.

Cayuga Consultants are available to work independently on assignments, or can be organized as a team or task force to achieve the greatest possible results for our clients.

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Asset Management & Financial Services

Whether preparing your asset for sale, considering transitioning to independent or another brand, or facing pressures from your financial and institutional partners, Cayuga’s asset management and hotel financing experts are here to assist you with your property’s specific needs.

Operations & Management

Whether standard operating procedures need review and restatement, hiring procedures and practices could use assessment and revision, corporate culture needs a third-party advisor to improve the operation’s delivery of services, Cayuga Consultants bring practical operations management solutions to improve performance.

Acquisitions, Owner Services & Development

From land use issues, financial viability, mergers and acquisitions, hotel contract negotiations and agreement review, determining whether a hotel investment meets the goal of the investor, Cayuga’s consultants will add sound insight to managing the complexity of restaurant or hotel ownership.

Litigation Support

Cayuga Consultants know that avoiding litigation is almost always the best route to preventing unexpected outcomes, reducing costs of disputes, avoiding potential proprietary information being exposed to the public, limiting the time and disruption of lengthy court proceedings, and when possible retaining valuable relationships between the parties.

Sales, Marketing & Revenue Management

Marketing is a multi-faceted discipline that includes research, strategic positioning, direct sales, advertising, promotion, public relations, e-commerce and distribution. Our relationships with the travel trade, meetings and incentives markets, and with strategic marketing partners give Cayuga clients access to comprehensive resources.

Custom Solutions

With over 50 consultants, we have seen it all and know every situation is unique. Hospitality owners and managers sometimes feel a problem is too big or simply want extra insight into a situation. Whatever your needs are – and no matter how complex – we can bring together a team of experts specific to your business, who have successfully navigated the most challenging of hospitality issues.

Connect with an Expert

Let Us Match Your Project Needs with an Expert Consultant or Team of Consultants

1

Quick Response

Submit an inquiry with your needs and obtain a prompt response.

2

Meet your Perfect Match

Allow us to partner you with a consultant(s) with industry experienced talent.

3

Our results speak for themselves

Contract and work directly with that consultant through completion of the project.

Latest Articles & Case Studies

Sean Skellie

Top 5 Hotel & Lodging Market Trend Predictions

By Sean Skellie
Feb 28, 2024

#1 Stability   Travel demand is likely to stabilize in 2024 benchmarking record occupancy and rate. Current trends indicate that the industry is...

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Stephanie Smith Connor Vanderholm

Cayuga Hospitality Consultants Panel: Evolving Technology and Revenue Strategy

By Stephanie Smith & Connor Vanderholm
Feb 20, 2024

During the Cayuga Hospitality Consultants Annual Conference 2023 in Dallas, a panel discussion was hosted around “Evolving Technology and Revenue Strategy”. Moderator: Stephanie Smith,...

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Susan Barry

Fireside Chat: Navigating the Hospitality Legal Landscape

By Susan Barry
Feb 7, 2024

Robin Zeidel spent four years in book publishing before following in her father’s footsteps by getting a law degree.  When a Wall...

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Jon Peck

A Tale of Two Panels: Insights from the Frontlines of Hotel Operations and Investments

By Jon Peck
Feb 1, 2024

In recent weeks, I had the unique opportunity to delve into current dynamics in the world of hotel operations and investments through...

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Mandy Murry

Retailing for Success in 2024: Beyond the Hotel Room to Increase Bottom Line with Retail

By Mandy Murry
Jan 24, 2024

RevPar is no longer only tied to room revenue at your property- it’s the total square footage. This is not groundbreaking news,...

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Debbie Miller

Navigating Hotel Social Media Trends in 2024

By Debbie Miller
Jan 17, 2024

In the fast-paced world of hospitality, staying ahead of the curve is crucial for success. As we step into 2024, the landscape...

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Eric Rubino

Deep Dive into Hotel Acquisitions: Understanding Industry-Specific Elements

By Eric Rubino
Jan 11, 2024

In the world of real estate, hotel acquisitions stand apart, blending the intricacies of property deals with the dynamics of the hospitality...

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Charis Atwood

Why a Model Room is Needed for Your Hotel Construction Project: Learnings from Chip & Joanna Gaines

By Charis Atwood
Dec 14, 2023

Having managed the model room process for hotel projects for over two decades, imagine my appreciation for a whole show dedicated to...

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Jim Lopolito

Hotel Case Study: Executive Search Turned Full Investment Analysis

By Jim Lopolito
Nov 15, 2023

Setting the Stage A 363 room hotel and conference center was purchased early in 2021, but one year later, there remained significant...

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Connor Vanderholm

The Dark Side of Revenue Management: Avoiding Ethical Pitfalls

By Connor Vanderholm
Nov 8, 2023

The Temptation of Hidden Fees Rate Manipulation Let’s face it; we’ve all been tempted to play with rates to boost revenue. It’s...

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Stewart Kiely

Successfully Combining Maintainability and Sustainability in Your Hotel

By Stewart Kiely
Nov 1, 2023

Juggling maintenance and sustainability in a property is a balancing act between deciding what level of maintenance we want to achieve and...

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Cory Falter Susan Barry

Video: Cracking the Hospitality Startup Code and Standout in a Crowded Market

By Cory Falter & Susan Barry
Oct 24, 2023

Navigating the intricacies of the hospitality industry can be daunting, especially for startups looking to make their mark. Hotel vendors and suppliers...

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Perry Smith

Why Professional Bartenders Still Matter

By Perry Smith
Oct 17, 2023

“A Professional Bartender is someone who can do his or her best work when he or she doesn’t feel like it.” —...

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Jon Peck

Hotel Development: Pencils Down

By Jon Peck
Oct 12, 2023

Hotel supply grew a meager 0.5% in 2022 and is forecasted to grow just 1% on average for the next three years,...

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Walter O'Connell

There is Money in those Greens – Cost Segregation Studies of Golf Courses, Golf Resorts and Golf Communities

By Walter O'Connell
Oct 4, 2023

As the saying goes, especially in this competitive market, ‘you need to make money and save money’ in order to survive! As a golf...

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Thomas Cleary

Control the Process to Get the Best Deal on Hotel Insurance

By Thomas Cleary
Sep 27, 2023

A common question for hotel and restaurant operators is: How do I get insurance that effectively covers my operation for the lowest...

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Cara Federici

Leveraging AI through Expert Partnerships

By Cara Federici
Sep 19, 2023

In today’s rapidly evolving world of technology, there’s often a palpable fear of the unknown that can overshadow the excitement of human...

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Kevin Doyle

Building a Comprehensive Fraud Awareness Program: Five Essential Elements

By Kevin Doyle
Sep 12, 2023

In today’s rapidly evolving and positive COVID business landscape, the specter of fraud, corporate malfeasance, and unethical behavior looms large. In response...

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Cayuga Hospitality Consultants logo

Unlocking Excellence: The Power of Bespoke HR Solutions and Training Consultancies

By Cayuga Hospitality Consultants
Sep 6, 2023

In the dynamic landscape of the hospitality industry, the pursuit of excellence and innovation is not merely a goal, but an imperative....

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Susan Barry

Rethinking Holiday Posts: Are They Worth It?

By Susan Barry
Aug 31, 2023

As a B2B marketing consultant to hospitality companies, LinkedIn is one of my most important tools.  Companies can post content on the...

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Perry Smith Cory Falter

ChatGPT Hack for Hospitality: 5 Minute Video

By Perry Smith & Cory Falter
Aug 17, 2023

Two of our Cayuga Hospitality Consultants, Cory Falter and Perry Smith, got together to discuss the potential opportunities to leverage AI in...

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Cory Falter

Direct Group Business: The New Frontier for Hotel Sales Teams

By Cory Falter
Aug 8, 2023

As the business world continues to evolve, hotel sales teams are presented with an opportunity to capture direct group business. From understanding...

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Dan Voellm

The Annual Asia Pacific Hotel Operator Guide (HOG) Tenth Edition!

By Dan Voellm
Aug 3, 2023

This guide is the most established publication in the industry in Asia Pacific to guide investors and owners in understanding the scale,...

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Charles Oswald

Creating a Great Hotel Culture: Lessons from the Russia-Ukraine Conflict

By Charles Oswald
Jul 27, 2023

The ongoing conflict between Russia and Ukraine is a tragic reminder of how quickly things can spiral out of control when leaders...

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Cayuga Hospitality Consultants logo

Residential Concierges: An Overlooked Hospitality Niche

By Cayuga Hospitality Consultants
Jul 12, 2023

The Challenge of Residential Concierge Services in Luxury Multi-Unit Buildings Living in a luxury multi-unit building has its perks: some are more...

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Alan Someck Shirley Whelan Jim Lopolito Joseph Cozza Peter Van Allen

The Dining Experience of the Future

By Alan Someck, Shirley Whelan, Jim Lopolito, Joseph Cozza & Peter Van Allen
Jul 6, 2023

Restaurant Industry Challenges and Opportunities The future of the restaurant industry has so many compelling challenges and opportunities facing it.   Our team...

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Chuck Kelley

Case Study: Operations Assessment & Financial Analysis

By Chuck Kelley
May 29, 2023

Challenge: Newly Acquired Hotels A private equity firm had recently acquired a hotel management company and three hotels in El Paso – Holiday...

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Joseph Cozza

Joseph Cozza Appointed Partner at Cayuga Hospitality Consultants

By Joseph Cozza
May 24, 2023

SARASOTA, FLA. MAY 20, 2023  Cayuga Hospitality Consultants is excited to announce that Joseph Cozza, based in Farmingdale, NJ, has joined the team...

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Bill Carroll, Ph. D.

ChatGPT Accelerates the Evolution of SSI/DID for Personalized Travel Experiences

By Bill Carroll, Ph. D.
May 24, 2023

An article published by Phocuswright suggested that the evolution DID/SSI, Decentralized Identifiers and Self Sovereign Identity, would transform a fragmented travel experiences market...

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Susan Barry

Case Study: B2B Marketing for Management Company

By Susan Barry
May 22, 2023

The Challenge: Sharing a TrevPAR Success Story This mid-sized hotel operating company had outperformed other similar businesses during the pandemic in total...

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