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About Us

A highly experienced network of independent hospitality consultants providing a diversity of consulting services and expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

A Globally Networked Organization

Each of our consultants has held ownership, executive, and senior level positions within the vast hospitality business, and also in related industries such as real estate, development, financial services, engineering and design. Our seasoned professionals have provided services in more than 100 countries, with many spending extended periods developing strong relationships and understanding of a variety of cultures and languages.

Cayuga Hospitality consultants work independently with our clients from proposal through final project presentation and implementation, and every client has direct and immediate access to their Cayuga consultant. Given our consultants experience, they understand how to manage their assignments with the least possible interruption of an ongoing business, working effectively and efficiently with the assigned client team, and delivering superior high-impact work product to fulfill our client needs and expectations.

Owners, Investors, Operators, and Senior Executives across the Industry have come to rely on Cayuga Hospitality Consultants experience, innovative thought, and industry-leading resources for both domestic and international assignments.

Partners

Katherine Moulton

Katherine Moulton

Partner

Chuck Kelley

Chuck Kelley

Partner

Stephanie Smith

Stephanie Smith

Partner

Susan Barry

Susan Barry

Partner

Joseph Cozza

Joseph Cozza

Partner

Stacy Moore

Stacy Moore

Partner

Gordon Carncross

Gordon Carncross

Partner Emeritus

Our Mission


Cayuga Hospitality Consultants know that each consulting assignment is distinctive in its scope and outcome expectations. Our leads management team are dedicated to working with each individual seeking consulting assistance to ensure that the best possible match is made with one or a team of our independent professional consultants – in the shortest timeframe.

As accomplished experts in their unique disciplines, Cayuga’s Consultants are committed to providing practical, profit-oriented advisory services, as well as support implementing their recommendations. Cayuga Hospitality Consultants are bound by the highest ethical, professional and confidentiality standards.

Connect with an Expert

Let Us Match Your Project Needs with an Expert Consultant or Team of Consultants

1

Quick Response

Submit an inquiry with your needs and obtain a prompt response.

2

Meet your Perfect Match

Allow us to partner you with a consultant(s) with industry experienced talent.

3

Our results speak for themselves

Contract and work directly with that consultant through completion of the project.

Article & Case studies

Cheryl Sott

Spa Revenue Management: The Art of Pricing Optimization for Spa Services

By Cheryl Sott
Jun 12, 2024

Effective pricing strategies are the cornerstone of spa revenue management. While price controls are still largely a manual endeavor in the spa…

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Connor Vanderholm

The Blame Game: When Marketing Blames Revenue Management and Vice Versa

By Connor Vanderholm
Jun 5, 2024

The Duel of Perspectives Picture this: Marketing campaigns are in full swing, beautifully crafted, and meticulously executed to entice guests. Meanwhile, the…

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Dan Voellm

Six pitfalls for full-service hotel development

By Dan Voellm
May 30, 2024

Part 1: Two pitfalls for full-service hotel development Hotel development is a complex undertaking. It requires little of the skills to operate…

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Larry Spelts

How to Price Buy-Outs of Smaller Hotels in Leisure Markets

By Larry Spelts
May 15, 2024

Small properties (one hundred rooms or less), especially upper-upscale and luxury boutique hotels in destination markets that are principally leisure with higher…

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Debbie Miller

5 Practical Ways to Create Instagrammable Spaces in Your Hotel

By Debbie Miller
May 8, 2024

In the age of social media dominance, providing an experience that’s not only memorable but also shareable is crucial for attracting and…

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