
Operations & Management Diagnosis Consulting Services
Cayuga’s consultants have been hotel and restaurant owners, senior executives, and seasoned operators of wide-ranging hospitality businesses and in virtually all sectors of service. Having been where their clients are gives our advisors a clear understanding of the challenges facing today’s hospitality industry.
From evaluating hotel market positioning to analysis of sales, marketing, hotel receivership and service delivery, Cayuga’s experts can identify and guide owners to stabilize current operations and reveal opportunities to impact revenues streams and profitability.
Do you have the right hotel management company operating your property? The right management team? Is product delivery and customer service at the top end of the scale? Is the facility being operated and maintained sufficiently and efficiently? Each of these will affect property value.
Cayuga consultant’s impressive performance history in asset management assignments, managing dramatic turnarounds at underperforming properties, positioning properties for recovery or for disposition, and experience in receivership and foreclosure allow for reliable guidance to effectively navigate a myriad of issues for owners to make informed decisions regarding their asset.
Our Operations & Management Diagnosis Consultants
John Berndt
Senior advisor for multi-use projects for International brands, independent owners/developers on hospitality operations and development.
Scott Brown
With over 25 yrs blurring the lines between A/V, technology and creativity, Scott will provide solutions in the demanding Corporate & Social audio visual space, drive revenue, service and retention.
Jens Busch
Hospitality professional with 20+ years of international experience in Hotel Rooms and integrated Gaming Resort Operations with a focus on Asia and the Middle East.
Haydee Cruz
Helping hotels to reach targeted market segments, securing and implementing lucrative sales strategies, developing innovative operating practices to ultimately yield profits.
Stephen Darling
Experience in planning and development consulting for owners and architects, Stephen's approach creates the road to profitability plus fresh shrewd insights for the future.
Robert Gary Dodds
Over 35-years as a VP Human Resources for global and regional Brands in luxury and full service Hotel’s and Hospitality, in Asia Pacific, The Americas, Europe and the Middle East & Africa.
Ken Edwards
Expert in Receivership Management. Visionary hotelier with 20+ years experience building, operating and developing hotels throughout the country, and disruptive approach towards future of hospitality.
Cara Federici
Cara Federici is a results oriented, Principal and former Vice President of Branding & Hotel Operations delivering proven methodologies to create and scale hospitality brands.
Luis Gallotti
Disruptive, forward thinking and innovative hotelier with 15 years in luxury hospitality, creating unique products and adding value for independent hotels in South America.
Germinal Garcia
Executive with more than 37 years of experience in 11 countries in the hospitality & hotel business with focus on Sales & Marketing, Digital Strategies, e-Commerce and Revenue Management.
Juliette Gust
Ethics and Compliance, Anti-Fraud and Anti-Corruption, and Global Internal Investigations program development and implementation specialist.
Gary Henkin
WTS International specializes in providing both design consultancy and management services for spas, fitness/wellness centers and leisure facilities throughout the world.
Andrew Huzyk
Delivering strategy, solutions, and value through technology and low voltage expertise; specializing in boutique and luxury new builds, renovations, and conversions.
Chuck Kelley
An expert in hotel operations, optimizing financial performance, strategic positioning and brand management, from select service to the luxury tier.
Jim Lopolito
Jim is a veteran of the restaurant, country club, catering & concert industries offering expert assistance with club management consulting, restaurant consulting, and other foodservice development.
Stacy Moore
Foodservice expert specializing in airports and other non-traditional venues, Stacy assists clients with performance analysis and strategy development.
Preston Rideout
I'm a Nightclub and Bar Consultant with 24 years of experience. Resorts, Hotels, Casinos, Restaurants, Nightclubs, and Bars retain my services because I am a Nightclub and Bar Expert
David Salcfas
Proven leader that will inspire you to master the art of the interview & provide real life experience to perform in a diverse union and non-union labor markets to yield sustainable results.
Frank Schuetzendorf
Food & Beverage professional, focusing on operational design, service excellence and customer experience mapping. Senior Lecturer at Glion Institute of Higher Education + Essec Business School, Paris.