Operations & Management Diagnosis
- Create hotel value
- Mitigate risk
- Improve operating efficiencies
- Financial results
Meet Our Operations & Management Diagnosis Consultants
Haydee Cruz
Digital Marketing and Market Analysis
Joanne Richardson
HVAC, Digital Bldg Tech, ESM Strategies
Shirley Whelan
F&B Concept Development & Management
James Samson
Food, Beverage, and Restaurants
John Berndt
Operations & Asset Management
Greg Riehle
Legal, Risk Management, Arbitration
Jay Landfair
Asset Management/PIP/Project Management
Juliette Gust
Ethics, Compliance, Anti-Fraud
Dan Voellm
Asset Management & Valuations
Rick Blackburn
Sales Optimization & Growth Strategies
Preston Rideout
Nightclub and Dram Shop Expert
David Sarner
Franchise Development & Brand Expansion

Connor Vanderholm
Total Revenue Management & Task Force
Ken Edwards
Receivership, Asset Management, Training
Sean Flakelar
Luxury Boutique Resort & Restaurant Ops.
Chuck Simikian, SPHR, SHRM-SCP
HR Consultant, Trainer, Interim Director
Stacy Moore
Foodservice Concepts & Strategies
Frank Schuetzendorf
Food & Beverage Concept Development
Perry Smith
Restaurant & Club Operations, PR, Branding
Holleigh Alexander-Ramsey
Spa, Wellness, Recreation, & Branding
Tom Lambrecht
Debt Restructuring, Loan Packaging
Andrew Huzyk
IT Systems Design & Technology
Larry Spelts
Hotel Development & Repositioning
Javier Leon
Engineering, MEP Review, CapEx Planning
Alan Someck
Expert Witness, Foodservice Operations
Stewart Kiely
Design/Project Management/Sustainability
Charles Oswald
Hotel & Asset Mgmt, Hotel Underwriting
Jeff Foster
Hospitality, Theme Parks, Zoological
Michael Pleninger
Hotel Development & Management
Eric Rubino
Acquisitions/Investment/Deal Structuring
Gary Isenberg
Hotel Owner Advocacy & Development
Mandy Murry
Independent Hotel Coaching
Sunjoy Sharma
Management, Marketing, Leadership
Jeff Hope
Finance, Operations & Risk Management
Joseph Cozza
Catering Sales & Event Operations
Leah Crump
Luxury Wellness & Spa Consultant
Melissa Rosen
F&B Concept/Branding/Revenue Strategies
Chuck Kelley
Positioning & Asset Operations
Scott Brown
Audio Visual Services & Infrastructure
Peter Van Allen
Non-Rooms and Rooms Pricing Strategies
Don Farrell
Sales, Service & Leadership Training
James Miles
Independent Resort Ops & Development
Cara Federici
Branding, Marketing & Feasibility