The International Network of Hospitality Consulting Professionals

Operations & Management Diagnosis Consulting Services

Cayuga’s consultants have been hotel and restaurant owners, senior executives, and seasoned operators of wide-ranging hospitality businesses and in virtually all sectors of service. Having been where their clients are gives our advisors a clear understanding of the challenges facing today’s hospitality industry. 

From evaluating hotel market positioning to analysis of sales, marketing and service delivery, Cayuga’s experts can identify and guide owners to stabilize current operations and reveal opportunities to impact revenues streams and profitability. 

Do you have the right hotel management company operating your property? The right management team? Is product delivery and customer service at the top end of the scale? Is the facility being operated and maintained sufficiently and efficiently? Each of these will affect property value.

Cayuga consultant’s impressive performance history in asset management assignments, managing dramatic turnarounds at underperforming properties, positioning properties for recovery or for disposition, and experience in receivership and foreclosure allow for reliable guidance to effectively navigate a myriad of issues for owners to make informed decisions regarding their asset.

Our Operations & Management Diagnosis Consultants

John Berndt

Senior advisor for multi-use projects for International brands, independent owners/developers on hospitality operations,

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Scott Brown

With over 25 yrs blurring the lines between A/V, technology and creativity, Scott will provide solutions in the demanding Corporate & Social audio visual space, drive revenue, service and retention.

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Jens Busch

Jens Busch

Hospitality professional with 20+ years of international experience in Hotel Rooms and integrated Gaming Resort Operations with a focus on Asia and the Middle East.

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Stephen Darling

Experience in planning and development consulting for owners and architects, Stephen's approach creates the road to profitability plus fresh shrewd insights for the future.

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Robert Gary Dodds

Robert Gary Dodds

Over 35-years as a VP Human Resources for global and regional Brands in luxury and full service Hotel’s and Hospitality, in Asia Pacific, The Americas, Europe and the Middle East & Africa.

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Cara Federici

Cara Federici is a results oriented, Principal and former Vice President of Branding & Hotel Operations delivering proven methodologies to create and scale hospitality brands.

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Simon Fricker

Simon Fricker

International luxury boutique hotelier specializing in new concepts, pre-openings & operations. Advising stakeholders on how to optimize project investments, enhance asset value & maximize profit.

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Luis Gallotti

Disruptive, forward thinking and innovative hotelier with 15 years in luxury hospitality, creating unique products and adding value for independent hotels in South America.

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Gary Henkin

WTS International specializes in providing both design consultancy and management services for spas, fitness/wellness centers and leisure facilities throughout the world.

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Andrew Huzyk

Delivering strategy, solutions, and value through technology and low voltage expertise; specializing in boutique and luxury new builds, renovations, and conversions.

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Chuck Kelley

Chuck Kelley

An expert in hotel operations, optimizing financial performance, strategic positioning and brand management, from select service to the luxury tier.

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Jim Lopolito

Jim Lopolito

Jim is a veteran of the restaurant, country club, catering & concert industries offering expert assistance with club management consulting, restaurant consulting, and other foodservice development.

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Stacy Moore

Foodservice expert specializing in airports and other non-traditional venues, Stacy assists clients with performance analysis and strategy development.

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Michael Pleninger

Michael Pleninger

Cayuga's only Total Service Hotel Management Company

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Preston Rideout

Preston Rideout

I'm a Nightclub and Bar Consultant with 24 years of experience. Resorts, Hotels, Casinos, Restaurants, Nightclubs, and Bars retain my services because I am a Nightclub and Bar Expert

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Thomas Riegelman

R-A Associates provides consulting services focused on CapEx planning, Asset Management, Facility Management, and expert witness testimony for hospitality real estate assets.

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Frank Schuetzendorf

Food & Beverage professional, focusing on operational design, service excellence and customer experience mapping. Senior Lecturer at Glion Institute of Higher Education + Essec Business School, Paris.

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Nicolas Simon

Nicolas Simon

A very keen, detailed, comprehensive and result-driven business approach of hotel and restaurant operations, with only the best interests of our clients and industry in mind.

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Alan Someck

An expert witness for the hospitality industry, providing consulting and testimony drawing from 32 years as a successful restaurant operator, full service consultant, food product developer & trainer.

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Romulo Vallejo

Fully bilingual, multicultural Hospitality Operations Specialist. Over 20 years U.S. and Caribbean-Latin American experience leading select, extended, and full-service hotels.

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