The International Network of Hospitality Consulting Professionals

Operations & Management Diagnosis Consulting Services

Cayuga’s consultants have been hotel and restaurant owners, senior executives, and seasoned operators of wide-ranging hospitality businesses and in virtually all sectors of service. Having been where their clients are gives our advisors a clear understanding of the challenges facing today’s hospitality industry. 

From evaluating hotel market positioning to analysis of sales, marketing, hotel receivership and service delivery, Cayuga’s experts can identify and guide owners to stabilize current operations and reveal opportunities to impact revenues streams and profitability. 

Do you have the right hotel management company operating your property? The right management team? Is product delivery and customer service at the top end of the scale? Is the facility being operated and maintained sufficiently and efficiently? Each of these will affect property value.

Cayuga consultant’s impressive performance history in asset management assignments, managing dramatic turnarounds at underperforming properties, positioning properties for recovery or for disposition, and experience in receivership and foreclosure allow for reliable guidance to effectively navigate a myriad of issues for owners to make informed decisions regarding their asset.

Our Operations & Management Diagnosis Consultants

David Adler

Driving events and meetings demand, profitability and efficiency in a post covid world with smart technology, up to date strategies and creative solutions for leadership and innovation.

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Katie Benson

Hospitality professional with extensive international operational, development and asset management experience with assignments in Asia Pacific, Middle East, Europe, UK, USA.

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John Berndt

Senior advisor for multi-use projects for International brands, independent owners/developers on hospitality operations and development.

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Scott Brown

With over 25 yrs blurring the lines between A/V, technology and creativity, Scott will provide solutions in the demanding Corporate & Social audio visual space, drive revenue, service and retention.

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Jens Busch

Hospitality professional with 20+ years of international experience in Hotel Rooms and integrated Gaming Resort Operations with a focus on Asia and the Middle East.

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Haydee Cruz

Helping hotels to reach targeted market segments, securing and implementing lucrative sales strategies, developing innovative operating practices to ultimately yield profits.

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Stephen Darling

Experience in planning and development consulting for owners and architects, Stephen's approach creates the road to profitability plus fresh shrewd insights for the future.

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Robert Gary Dodds

Over 35-years as a VP Human Resources for global and regional Brands in luxury and full service Hotel’s and Hospitality, in Asia Pacific, The Americas, Europe and the Middle East & Africa.

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Ken Edwards

Expert in Receivership Management. Visionary hotelier with 20+ years experience building, operating and developing hotels throughout the country, and disruptive approach towards future of hospitality.

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Cara Federici

A luxury-lifestyle entrepreneur, brand creator and operator, Cara Federici's extensive design, digital marketing, web development, revenue strategy and sales expertise deliver proven methodologies to create and scale hospitality brands.

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Luis Gallotti

Disruptive, forward thinking and innovative hotelier with 15 years in luxury hospitality, creating unique products and adding value for independent hotels in South America.

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Germinal Garcia

Executive with more than 37 years of experience in 11 countries in the hospitality & hotel business with focus on Sales & Marketing, Digital Strategies, e-Commerce and Revenue Management.

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Juliette Gust

Ethics and Compliance, Anti-Fraud and Anti-Corruption, and Global Internal Investigations program development and implementation specialist.

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Gary Henkin

WTS International specializes in providing both design consultancy and management services for spas, fitness/wellness centers and leisure facilities throughout the world.

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Andrew Huzyk

Delivering strategy, solutions, and value through technology and low voltage expertise; specializing in boutique and luxury new builds, renovations, and conversions.

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Chuck Kelley

An expert in hotel operations, optimizing financial performance, strategic positioning and brand management, from select service to the luxury tier.

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Alex Moj

Uniquely qualified hospitality experts, controllers and big-data analysts, we find undetected data sources, unrecognized financial deficiencies and unutilized opportunities.

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Stacy Moore

Foodservice expert specializing in airports and other non-traditional venues, Stacy assists clients with performance analysis and strategy development.

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Mailys Pensivy

Expert in dedicated Revenue Management consulting. We provide a personalized, targeted approach to gain market share and ensure profitable revenues!

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Michael Pleninger

Cayuga's only Total Service Hotel Management Company

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