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Latest Articles & Case Studies

Stewart Kiely

Re-Commissioning Hotel Plant & Equipment

By Stewart Kiely
Apr 23, 2026

You’re the Engineer or Maintenance Manager of a large resort facility or hotel, and the time has come to restart or reopen….

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Alex Gould

Six Months, No General Manager: How a Strategic Search Helped a Hotel Finally Land the Right Leader

By Alex Gould
Apr 9, 2026

Challenge: Hotel Search for General Manager A full-service independent hotel in the Southeast had been searching for a new General Manager for…

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Ray Minias

Luxury vs. Ultra-Luxury Hospitality — Where the Line Is Actually Drawn

By Ray Minias
Apr 2, 2026

A Difference in Intent, Not Degree Luxury and ultra-luxury are often used interchangeably in hospitality, but the difference between the two is…

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Haydn Kramer

The U.S. Hotel Industry is: Stable? Wobbly? Tilt! A “Current State Diagnostic”

By Haydn Kramer
Mar 25, 2026

Although, depending on the day, the prognosis could read, “Tilt! Wobble, stable”, it’s a matter of perspective. My perspective comes from the…

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Stewart Kiely

An Island Resort Adventure: The Thin Line Between Rustic and Rundown

By Stewart Kiely
Feb 11, 2026

It’s been a few years since l was overseas at an island resort, so I thought it was time to venture out…

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