The International Network of Hospitality Consulting Professionals
A toy house half way built sitting on blue prints next to money.

Responsible Growth, From An Operators Perspective

Over the years and in various roles I found myself in serious disagreements with a brand’s development and hospitality feasibility group.  Sure, we all wanted to grow the business by opening new lodging products within our areas of responsibility. In fact, it was kind of a race from region to region and brand to brand […]

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A bartender after he was fired.

Successful Bar Operations – Lessons Learned the Hard Way

A story about firing a bartender who was great for profits, but not at following policies. Back in the day, when I was a first time Restaurant & Lounge Manager, fresh faced and full of support for the “corporate way” despite real world realities, I learned a lesson about bartender policies vs. practical sense. My […]

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5 Ways to Combat Hotel Fraud

Nearly $4,000,000,000,000 (trillion) dollars were lost from businesses around the world due to fraud in 2016. The typical organization loses 5 percent of revenue each year to fraud (see source*). How much is 5 percent of your company’s revenue? I bet it’s not a small amount. This article examines 5 ways to combat hotel fraud, […]

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Hotel owner frustratingly looking over hotel loss projection reports.

How to Avoid Lost Hotel Revenue After a Disaster

Disasters are inevitable. So, do you know what reports you will need to determine lost revenue after a disaster?  From a hotel owner perspective, coming up with fact-based hotel projections for lost revenue in the event of a disaster will ensure smooth discussions with your insurer and moving on with rebuilding your business as quickly […]

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