The International Network of Hospitality Consulting Professionals

Is Your Hotel Sales Training a Train Wreck?

Jay Hartz
Hotel Sales Training

Hotel sales training must be seen as an investment and not an expense. Done properly it can increase the revenue that your hotel is currently seeing. Consulting firms can help establish effective hotel sales training techniques to improve productivity and profitability.

What the Millennial told me about Hotels…Dude!

Haydn Kramer
Millennial hotel guests

How to gain loyal millennial hotel guests – or guests of any generation? It’s about genuine humility in service, impeccable cleanliness, creative thoughtful design, authentic knowledge of your neighborhood, and the guest, who is the purpose of our enterprise, our livelihood, and why we love hotels.

Take Your Guest Reservations Back Offline

Jay Hartz
book direct

How can we as hoteliers drive more guests to book direct which is our most profitable booking channel? The relationship between OTAs and hoteliers isn’t a perfect marriage but there are ways to make the best of it and put more money back in our pockets!