A hotel Owner faces many obstacles as revenues decline. As the economy slows and new supply enters the market, cash flows deteriorate, and tensions rise. Ensure you are aligned with the brand, lender and management company sooner than later.

There are two prominent styles for helping companies fill the gap:  Retained and Contingency executive search. Each has its own pros and cons so educate yourself before entering into a relationship with a recruiter, consultant or firm.

Do not make these 5 mistakes when determining the menu pricing strategy for your restaurant. Marketing efforts on social media along with front of house training can be easily overlooked.

Have you thought about the next travel recession or are you just enjoying the good times? Get Your Contingency Plan Ready For a Crisis We know the hotel business is cyclical, so why are we always surprised when it is upon us? How many hotel recessions have you been through? Personally, I have lost count. […]

  For the love of incremental revenue, please say goodbye to the 4’s and 9’s with your hotel pricing strategy. Why do hotel prices frequently end in “9’? Traditionally, our hotel pricing strategy has been for rates to end in a “9” based on the psychology of getting as close to the next round number […]

Would you like to transform your hotel’s parking to become a highly profitable part of your hotel that attracts additional customers and revenue and improves your customer satisfaction? Expanding your valet parking can help you increase your hotel’s parking revenue, profit and customer satisfaction.

Just like a winning football team, hospitality owners need a winning digital services playbook, great coaches and a quarterback to execute the plan.

You don’t have to be a digital marketing expert to look at high level reports and find trends for your hotel.  Briefly review monthly reports and start asking better questions of your vendors, partners and team.  If you don’t have someone on your team with the skill set to dive deeper, find someone who does. Here are 10 high level KPIs to analyze when you are not a digital marketing expert good for a General Manager or Director of Sales to keep handy.

Defining luxury in today’s world can be misleading. What is the true meaning of luxury and a luxury experience and how do we create it in today’s hospitality industry?

In looking at all the factors affecting the business, a strong case can be made that highly effective leadership is the primary determiner of restaurant success.  This article proposes a path of transformational leadership for restaurant entrepreneurs to adopt as a way to maximize their chance for success.