The International Network of Hospitality Consulting Professionals

Transformational Leadership in the Restaurant Industry

Alan Someck
Transformational Leadership in the Restaurant Industry

In looking at all the factors affecting the business, a strong case can be made that highly effective leadership is the primary determiner of restaurant success.  This article proposes a path of transformational leadership for restaurant entrepreneurs to adopt as a way to maximize their chance for success.

 Restaurant and Hotel Safety: Preventing and Managing Accidents and Incidents

Alan Someck
restaurant and hotel safety: preventing and managing accidents and inury

When it comes to restaurant and hotel safety, hospitality owners must be proactive in addressing the threats to their business. In terms of preventing and managing accidents and incidents, this means developing and implementing a system of safeguards that minimize exposure. This article will focus on accidents and incidents due to slips and falls, cuts and burns and foreign objects found in food.

Digital Marketing Timeline for New Hotel Opening

Stephanie Smith

A new hotel opening or changing of flags has so many moving parts. As an owner or manager overseeing this transition, you are likely wearing multiple hats. Here is a hotel digital marketing timeline for opening hotels to ensure you are building your website presence and a healthy channel mix that has reduced OTA dependency later down […]

The Challenges Restaurants Face in Going Green and What to Do

Alan Someck
restaurant sustainable practices

The transformation of the foodservice business model to incorporate restaurant sustainable practices is not simple, but momentum is making it easier and more important than ever. Using carefully established strategies have proven to both produce a profit bonus and enhance community image to operators who use them intelligently.

Concentrating on Restaurant Expense Loss

Jim Lopolito
restaurant expense

Restaurant expense loss controls and regular management can be the difference between restaurant success and failure. Bringing in a third-party to review all expense categories, purchase and receiving processes and policies, maintenance and operating procedures will result in increased profits.

Is Your Hotel Sales Training a Train Wreck?

Jay Hartz
Hotel Sales Training

Hotel sales training must be seen as an investment and not an expense. Done properly it can increase the revenue that your hotel is currently seeing. Consulting firms can help establish effective hotel sales training techniques to improve productivity and profitability.

What the Millennial told me about Hotels…Dude!

Haydn Kramer
Millennial hotel guests

How to gain loyal millennial hotel guests – or guests of any generation? It’s about genuine humility in service, impeccable cleanliness, creative thoughtful design, authentic knowledge of your neighborhood, and the guest, who is the purpose of our enterprise, our livelihood, and why we love hotels.