The International Network of Hospitality Consulting Professionals

COVID-19 Forces Hotel Revenue Management To Evolve: Breaking Down Silos And Maximizing Profits

Each economic crisis, in 1990, 2009 and now 2020, has forced changed in the hotel revenue management discipline. The most recent disruption, Covid-19, has created an acceleration in Artificial Intelligence plus the redefinition of certain segments or the expectations from key revenue-generating departments. Redefining the Role of Hotel Revenue Leaders Revenue Directors now have more […]

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Impact on Workers’ Compensation in Hospitality Due to Covid-19

Hospitality businesses need to understand how claims under Covid-19 will impact their business and their peer group.  Any claims paid out will be recovered by the insurance companies paying the claims at some point by charging the specific business and the industry sector on a macro level. To understand how this works, it requires an […]

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Swashbuckling Hotel Sales: Stand and Deliver, or Perish

Harsh words, Matey. Yet, as a Hotel Sales Professional, best to heed them. Beyond the ravages of a global pandemic, is the obliteration of all you knew about how customers (guests) make decisions and the ever-accelerating algorithms of artificial intelligence. Time to face those high seas, or your days are numbered. Since Melville’s whale, Hemingway’s […]

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Takeout

Time to Evaluate your Restaurant Takeout Revenue?

The idea of putting idle kitchens to better use is not a new one. People have been sharing their kitchens in off hours or for pop ups for years.  What is new is looking at putting kitchens to alternative uses in both on and off hours to develop additional revenue streams.  While companies had toyed […]

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Five Essentials for Present Day Hotel Operations

It has been one year since the historical COVID-19 pandemic made its debut, affecting the entire population and economies around the world. It is evident that out of all the industries negatively affected by this economic tsunami, the hospitality industry has been, and will most likely remain, the most impacted and the slowest to recover. […]

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What To Do About Hospitality Commercial Insurance due to COVID-19

ALL hospitality operations have been adversely impacted.  Insurance is something we don’t think about, until we have to. Step 1: File an Insurance Claim First and foremost, should you pursue an insurance claim? YES!  The first step in this process is filing your initial claim. Do this regardless of any stimulus you or your business […]

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