Articles & Case Studies

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

James Samson

Optimizing Menu Engineering for the Hospitality Industry

By James Samson Oct 2, 2024

Menu engineering is an essential practice in the hospitality industry, particularly for food and beverage operations. ...

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Jay Landfair

The Pros and Cons of Using H-2B and J-1 Visa Employees in the Hospitality Industry

By Jay Landfair Sep 25, 2024

The hospitality industry is a dynamic sector characterized by fluctuating demands and a diverse customer base.  ...

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Stewart Kiely

Resort Case Study: Master Planning a 99-Hectare Property in Southeast Asia

By Stewart Kiely Sep 18, 2024

Master Planning, a 99 Ha large-scale estate in Indonesia, is a complex and ambitious undertaking requiring careful ...

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Jim Lopolito

The Hospitality Customer You Didn’t Train For

By Jim Lopolito Sep 11, 2024

Fundamentals in Accident Training Shaping how well we execute service to our guests is a primary function of hotel and ...

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Mandy Murry

Road Trippin’ is the Vibe as Travel Slows Across the U.S.

By Mandy Murry Sep 4, 2024

The news is bleeding with travel gloom and discouraging numbers for the hospitality market. Headlines tout softening ...

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Jon Peck

Hotel Renovations: When to Go Big

By Jon Peck Aug 29, 2024

Most owners and prospective buyers try to reduce their hotel’s Capex spend associated with PIP or Renovation work ...

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