The International Network of Hospitality Consulting Professionals
cayuga 2021 predictions

Hospitality Experts Predict 2021 Trends

Cayuga Hospitality Consultants don’t always agree, but when asked to predict the future of hospitality, everyone felt the same: Don’t expect recovery to be quick. The COVID-19 pandemic has been particularly devastating to our industry. We must rethink the past; embrace the present; and protect the future. As we look ahead into the uncharted waters […]

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Red Flag Fraud

Identify Red Flags for Hotel Fraud

Pride, greed, lust, envy, gluttony, wrath and sloth are commonly referred to as “The Seven Deadly Sins”. In the world of forensic accounting there is a somewhat similar collection of cautioning indicators called Red Flags. Unfortunately for us, the Red Flag list is not limited to seven “sins”. As you can imagine, for every hotel’s […]

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Hotel Receivership Case Study: 48-Hour Deployment Due to Bankruptcy

During crisis times, the hospitality industry becomes fragile as demand is driven by guests. Conditions that affect guests also affect the business. As its nature, hospitality investments usually have longer return on investments, and sometimes detached investor profile as owning a hotel and operating it are two different practices. In this case study, 10 hotels […]

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Mastering The Art of The Interview in Today’s Job Market

There is a reason why professional athletes practice so often. It isn’t that they don’t know how to play the sport they are being paid to play. The reason why professionals practice is so that they succeed the first time.  You never get a second chance to make a first impression. This same reasoning applies […]

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Digital Marketing Performance Evaluation in the Covid-19 Pandemic

In conjunction with The Hotel School at Cornell University, William Carroll published this white paper on October 1, 2020. As a consulting member of Cayuga Hospitality Consultants, here is an excerpt from the paper: The Covid-19 pandemic is causing major disruptions in the travel and hospitality market and associated organizational and marketing strategies by hospitality […]

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Time to Open Up the Buffets

The buffet has been an integral part of many restaurant and other hotel food operations. For now, the buffet is just taking up space – an ugly reminder of better times. Buffets have a unique appeal to many customers if for no other reason than the visual of the food display – so many options […]

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