The International Network of Hospitality Consulting Professionals
Covid Triangle

Managing the Risk of Fraud During COVID-19

When I decided to write this article, I picked up my laptop and headed to a neighborhood café to start my draft… Then I remembered what was going on… Back to the kitchen counter… These are truly unprecedented times. I wanted to share with you some thoughts I have around the potential unintended consequences connected […]

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5 Ways to Combat Hotel Fraud

Nearly $4,000,000,000,000 (trillion) dollars were lost from businesses around the world due to fraud in 2016. The typical organization loses 5 percent of revenue each year to fraud (see source*). How much is 5 percent of your company’s revenue? I bet it’s not a small amount. This article examines 5 ways to combat hotel fraud, […]

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Hotel owner frustratingly looking over hotel loss projection reports.

How to Avoid Lost Hotel Revenue After a Disaster

Disasters are inevitable. So, do you know what reports you will need to determine lost revenue after a disaster?  From a hotel owner perspective, coming up with fact-based hotel projections for lost revenue in the event of a disaster will ensure smooth discussions with your insurer and moving on with rebuilding your business as quickly […]

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restaurant and hotel safety: preventing and managing accidents and inury

 Restaurant and Hotel Safety: Preventing and Managing Accidents and Incidents

When it comes to restaurant and hotel safety, hospitality owners must be proactive in addressing the threats to their business. In terms of preventing and managing accidents and incidents, this means developing and implementing a system of safeguards that minimize exposure. This article will focus on accidents and incidents due to slips and falls, cuts and burns and foreign objects found in food.

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employment law

The Illusory Indemnification

The major US hotel brands (e.g., Marriott, Hyatt, Hilton, InterContinental…) have become truly global in the past 20 years and many of them now franchise or manage more hotels outside the US than within the US. In the management agreements whereby these brand owners not only license their names and know-how for use by a […]

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