The International Network of Hospitality Consulting Professionals

Five Essentials for Present Day Hotel Operations

It has been one year since the historical COVID-19 pandemic made its debut, affecting the entire population and economies around the world. It is evident that out of all the industries negatively affected by this economic tsunami, the hospitality industry has been, and will most likely remain, the most impacted and the slowest to recover. […]

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Build a Great Team by Breaking a Mirror?

Think that breaking a mirror is bad luck? If you want to build a really strong team in your foodservice operation, you may find that this is exactly what will bring you that tiny bit of luck that will make all the difference. Team Performance Defines Success or Failure Years of working in, managing, developing, […]

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Artificial Intelligence Meets Hospitality

Let’s face it, the world is technology centric – there is no going back. As we move past the setbacks of 2020, a new year means new innovations. Enter: the convergence of artificial intelligence and the hospitality industry. A technology born in the 1950’s, AI has finally found its place in our home away from […]

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Red Flag Fraud

Identify Red Flags for Hotel Fraud

Pride, greed, lust, envy, gluttony, wrath and sloth are commonly referred to as “The Seven Deadly Sins”. In the world of forensic accounting there is a somewhat similar collection of cautioning indicators called Red Flags. Unfortunately for us, the Red Flag list is not limited to seven “sins”. As you can imagine, for every hotel’s […]

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Mastering The Art of The Interview in Today’s Job Market

There is a reason why professional athletes practice so often. It isn’t that they don’t know how to play the sport they are being paid to play. The reason why professionals practice is so that they succeed the first time.  You never get a second chance to make a first impression. This same reasoning applies […]

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