Operations & Management
Operations Articles and Case Studies
When Niceness Backfires: The Risks of Trying to Soften a Termination…the Trader Joe’s Grandma
Chuck Simikian and John Thalheimer met together on the HR Stories Podcast to tell the tale that highlights the ...
Read MoreIntegrating Wellness and Sustainability: Insights from the 2024 Conference
The Wellness & Sustainability Panel at the 2024 Cayuga Annual Conference explored the intersection of wellness and ...
Read MoreThe Future of Restaurant Technology: How Robotics Can Transform Your Bottom Line
In today’s highly competitive restaurant industry, operators are under more pressure than ever to deliver exceptional ...
Read MoreHotel Success Today – The GM Factor
Good Vibes: When you first walk into a hotel lobby do you get a sense of the hotel? A sense of ...
Read MoreOptimizing Menu Engineering for the Hospitality Industry
Menu engineering is an essential practice in the hospitality industry, particularly for food and beverage operations. ...
Read MoreThe Pros and Cons of Using H-2B and J-1 Visa Employees in the Hospitality Industry
The hospitality industry is a dynamic sector characterized by fluctuating demands and a diverse customer base. ...
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