Do not make these 5 mistakes when determining the menu pricing strategy for your restaurant. Marketing efforts on social media along with front of house training can be easily overlooked.

Have you thought about the next travel recession or are you just enjoying the good times? Get Your Contingency Plan Ready For a Crisis We know the hotel business is cyclical, so why are we always surprised when it is upon us? How many hotel recessions have you been through? Personally, I have lost count. […]

Would you like to transform your hotel’s parking to become a highly profitable part of your hotel that attracts additional customers and revenue and improves your customer satisfaction? Expanding your valet parking can help you increase your hotel’s parking revenue, profit and customer satisfaction.

When it comes to restaurant and hotel safety, hospitality owners must be proactive in addressing the threats to their business. In terms of preventing and managing accidents and incidents, this means developing and implementing a system of safeguards that minimize exposure. This article will focus on accidents and incidents due to slips and falls, cuts and burns and foreign objects found in food.

The transformation of the foodservice business model to incorporate restaurant sustainable practices is not simple, but momentum is making it easier and more important than ever. Using carefully established strategies have proven to both produce a profit bonus and enhance community image to operators who use them intelligently.

Restaurant expense loss controls and regular management can be the difference between restaurant success and failure. Bringing in a third-party to review all expense categories, purchase and receiving processes and policies, maintenance and operating procedures will result in increased profits.

How can we as hoteliers drive more guests to book direct which is our most profitable booking channel? The relationship between OTAs and hoteliers isn’t a perfect marriage but there are ways to make the best of it and put more money back in our pockets!

Engaging an experienced hospitality professional to perform a hotel quality assurance audit takes a property review a step further by not only providing the analysis, but also defining sustainable solutions.

Cayuga Hospitality Consultant’s Hotel Quality Assurance findings and Hotel Operations Analysis reports and recommendations include strategies to assist our clients in developing next steps for sustainable improvement.

Hotel service excellence is an integral part of your success and it can be the differentiating factor. The point is that you can’t win with service alone; you have to get the other parts right as well. To be successful, the operator must understand his or her customer expectations, and consistently meet and exceed those expectations.