The pandemic has created challenges for hotel owners like none they have ever seen.  STR reports that U.S. hotel profits fell almost 85% in 2020, making it the worst year on record for the industry. As you may have seen in an inspirational Instagram quote (or 17), every challenge brings new opportunities, and there are […]

For better or worse, the decimation of the hospitality industry as a result of the COVID-19 pandemic has piqued the interest of investors.  Private equity firms are raising new rounds of funding; SPACs are being created for the purpose of buying up distressed restaurants; and all sorts of new, opportunistic capital is sniffing around. Among […]

Cayuga Hospitality Consultants don’t always agree, but when asked to predict the future of hospitality, everyone felt the same: Don’t expect recovery to be quick. The COVID-19 pandemic has been particularly devastating to our industry. We must rethink the past; embrace the present; and protect the future. As we look ahead into the uncharted waters […]

Hotels are seeing an uptick in negative reviews during Covid. The dynamics and the traveler are different now. Here are some strategies to managing your online reputation now.