Chuck Kelley
Positioning & Asset Operations
Have You Noticed What is Missing from the Full Service Hotel Experience?
Whether you are an industry professional, an experienced, or a casual traveler you have probably noticed a lot of ...
The Tale of Two Hotels in COVID Times
Many of us are starting to get back on the road and experience travel again while trying to figure out the ...
Time to Open Up the Buffets
The buffet has been an integral part of many restaurant and other hotel food operations. For now, the buffet is just ...
Leadership & Legacy: How Will You Be Remembered?
We all crave good leadership and/or want to be that “person”. Especially in times of crisis when chaos seems to be ...
Crisis Management for Pandemic, Hurricane or Terrorist Threat
What Makes for Successful Crisis Management? Whether you are responding to a potential pandemic, a natural catastrophe ...
Responsible Growth, From An Operators Perspective
Over the years and in various roles I found myself in serious disagreements with a brand’s development and ...
