During crisis times, the hospitality industry becomes fragile as demand is driven by guests. Conditions that affect guests also affect the business. As its nature, hospitality investments usually have longer return on investments, and sometimes detached investor profile as owning a hotel and operating it are two different practices. In this case study, 10 hotels […]

As liquidity pressure mounts on current owners, quality hotel opportunities are certainly going to come on the market (or off-market) at deep discounts, but the window of opportunity is likely to be brief.

Boutique hotel supply and demand is growing at a much faster pace than traditional branded hotels. According to the 2019 Boutique Hotel Study by the Highland Group, demand for boutique hotels grew at a year-over-year rate of more than 8 percent, while overall US hotel demand grew a mere 2 percent in 2018. A consumer […]

Imagine a hotel is a doll house. Go ahead. Pick it up, shake it around and turn it upside down. What happens? Well, it’s likely that anything not glued down will fall out onto the floor. Most of these fallen objects are commonly referred to as OS&E, short for Operating Supplies and Equipment, or, the […]

A hotel Owner faces many obstacles as revenues decline. As the economy slows and new supply enters the market, cash flows deteriorate, and tensions rise. Ensure you are aligned with the brand, lender and management company sooner than later.

Most hotel management companies and hospitality asset owners are at the front end of CapEx planning for 2018 and beyond.  Most participants in this planning will ask themselves, at one point or another; “Is CapEx planning a horrible waste of my time?”

A new hotel opening or changing of flags has so many moving parts. As an owner or manager overseeing this transition, you are likely wearing multiple hats. Here is a hotel digital marketing timeline for opening hotels to ensure you are building your website presence and a healthy channel mix that has reduced OTA dependency later down […]

Having a strong CapEx planning system and process in place will help ensure that capital funds are only invested at their highest and best use.

Understanding how useful life affects hospitality property CapEx costs and decisions will help owners achieve highest and best use of their capital dollars.

The goal of this paper is to highlight those actions that can change the experience of the customer during their stay by the design in the guestroom. Emotional design is one such tool.