Signing up a hotel operator can be a daunting task to some, while others consider it almost trivial. We believe a careful evaluation is in order to find the best match. Here are some of the key points, presented in one useful order, which isn’t always the right order. 1 Hotel Type Experience Starting off […]

The entire employee service-profit chain rests on how we take care of our employees, which is part of an employee culture vibrating through everything we engage with our workforce.  That whole ethos is the culture we create to lead others – based on how our employee’s experience is -v- how we think we care for and guide them.

Its January 2022, cold in most of the U.S., and we are all dreaming of our next vacation. Spring break? Can we wait that long? Something sooner? Where should we go- will there be a great place to stay? How much will it cost me, us? Will it be worth the money??? Great questions we […]

When buying or selling a hotel, there are many steps to conducting a hotel appraisal.  Previously, we highlighted the needed market research including environment, supply/demand, location and highest and best use in our guide to practical hotel appraisals. Once this analysis has been completed and projected income and expense calculations have been made, a licensed […]

As hotel lodging performance continues to recover from the effects of Covid-19, there have been increasing signs that investors are again buying, selling or refinancing of hotel assets. This comes sometimes in spite of mixed messages as to the speed and strength of this recovery. Hotel Appraisals & Expectations A key fundamental of these transactional […]

As we come out of the pandemic, the conundrum of finding and retaining hotel employees has reached new levels. Prior to the pandemic, this challenge was primarily experienced in extremely low unemployment markets (like Austin and San Francisco) as well as highly seasonal markets that had to flex labor to match changes in demand. Our […]

It has been one year since the historical COVID-19 pandemic made its debut, affecting the entire population and economies around the world. It is evident that out of all the industries negatively affected by this economic tsunami, the hospitality industry has been, and will most likely remain, the most impacted and the slowest to recover. […]

The pandemic has created challenges for hotel owners like none they have ever seen.  STR reports that U.S. hotel profits fell almost 85% in 2020, making it the worst year on record for the industry. As you may have seen in an inspirational Instagram quote (or 17), every challenge brings new opportunities, and there are […]

For better or worse, the decimation of the hospitality industry as a result of the COVID-19 pandemic has piqued the interest of investors.  Private equity firms are raising new rounds of funding; SPACs are being created for the purpose of buying up distressed restaurants; and all sorts of new, opportunistic capital is sniffing around. Among […]

During crisis times, the hospitality industry becomes fragile as demand is driven by guests. Conditions that affect guests also affect the business. As its nature, hospitality investments usually have longer return on investments, and sometimes detached investor profile as owning a hotel and operating it are two different practices. In this case study, 10 hotels […]