All Consultants / Sean Flakelar
Sean Flakelar
Luxury Boutique Resort & Restaurant Ops.
Specializing in hospitality management, Sean's experience includes the management of small boutique resorts, unique guest experiences and Food & Beverage operations.
Key Consulting Services
- Boutique Hotel Management
- New Guest Experience Development
- Restaurant Pre Opening & Operational Services
- Menu Design and Rollout
- Kitchen Design & Management
Expertise
Specializing in small luxury boutique hotel management for over 30 years, Sean’s expertise covers: Sales & Marketing Strategies to drive targeted revenue whilst monitoring financial performance and to maximise profitability. Unique Guest Experiences to create the Wow factor particularly for return guests, who can be your greatest ambassadors. Restaurant Pre-Openings, this is a make-or-break for resorts or restaurants. It requires careful planning, market knowledge and the right service ethos. Creative Food Concepts, knowing your competitors will help decide your food concept which goes hand in hand with a menu design and pricing. Kitchen Design, is essential to allow a space to produce the best food quality, allow efficiency in a compliant & hygienic level. Kitchen Management to include menu design, recipe costings, budgeting staffing levels, overview of monthly P&L’s and monitoring food costs, all require constant management and benefit from regular external reviews. Crisis Management support on natural and man made disasters such as earthquake, volcano eruption, guest accident or illness, equipment malfunction, pandemic's are all apart of crisis management support.
Background
- Sean has managed some of the most iconic 5-star luxury boutique properties in the world including 27 years with Aman Resorts, which he joined in 1992 during the early development of the Aman brand. Starting off as Executive Chef, Sean went on to be Aman’s longest standing General Manager. In 2018 he was voted Best General Manager World Wide by Gallivanter’s Guide. Sean has also managed Cuixmala, a high-end luxury resort in Mexico and Kokomo Private Island in Fiji. This invaluable overseas experience provided tremendous insight into catering to the high-end luxury market. Meticulous attention to detail, unique guest experiences and unintrusive, attentive service, alongside driving revenues and exceeding target levels have all been main points of focus. With 17 years in the kitchen as Chef, 17 years in Management and an on-going passion for exceptional F&B, Sean has an extensive knowledge of International and Asian cuisines, cultures, local procedures and languages.
Testimonial
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I would be amiss if I did not express my appreciation of the outstanding contribution Sean made to the development and growth of Aman Resorts. His great strength lies in his ability at building second-to-none, exceptional guest experiences.
-Adrian Zecha, Founder of Aman resorts
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On behalf of the team at The Local we want to Thank Sean for all the invaluable help and support you provided in the process of opening our restaurant. Your expertise and dedication were instrumental in making our dream a reality, and we couldn’t have done it without you.
From the initial concept and business planning to navigating the complex world of hospitality your guidance was indispensable. Your insights on restaurant management and operations have been incredibly valuable and have set us on the path to success. Not only did you provide us with your professional knowledge, but your unwavering commitment and tireless effort were truly remarkable. Your passion for this industry is evident in everything you do, and it’s contagious. You’ve not only been a mentor but also a friend throughout this journey.
I have no doubt that your contributions will continue to benefit our restaurant for years to come. We’re incredibly fortunate to have had you as part of our team and also a part of our Local family!
We wholeheartedly recommend Sean Flakelar to anyone embarking on a restaurant venture. His unwavering commitment to excellence, exceptional problem-solving abilities, outstanding leadership skills, and exceptional work ethic make him a truly exceptional professional.
Thank you again for everything, Sean. You are a true expert, and your support has made a world of difference for us.
The Local Team!
-Maddison Nelson, Company Owner of “The Local” Flynn’s Beach Port Macquarie
Professional & Other
Current and completed projects include the pre-opening of a small Sports Bar and Restaurant and a kitchen performance review for a Golf Club both in Australia. The development of a new food concept and rollout for a restaurant in Indonesia and an F&B audit and kitchen redevelopment for a high-end luxury camp in Tibet.
Qualifications - Graduate of East Sydney Technical College for Commercial Cookery, RSA certificate, Bar Proficiency Certificate, 27 years’ service with Aman resorts.
Industry Associations
Sean's Latest Articles & Case Studies
Creating the Wow Factor in Hospitality
By Sean Flakelar May 26, 2024
We have all heard of the Wow Factor. We see it in architecture, the view, the interiors of a resort or in...
