All Consultants / Holleigh Alexander-Ramsey
Holleigh Alexander-Ramsey
Spa, Wellness, Recreation, & Branding
Comprehensive bespoke consulting services specializing in spa, wellness, and resort recreation concepts, pre-openings, product development, contract management, and recruiting.
Key Consulting Services
- Spa, Wellness, Recreation, & Product Consulting
- Concept Ideation, Facility Design, & Development
- Pre-Opening Project Management & Implementation
- Programming & Menu Design, Retail & Brand Strategy
- Revenue, Profitability, & Operational Strategy
Expertise
As an award-winning consultant with over two decades of experience in the spa and wellness space, Holleigh specializes in the development of unique spa concepts and emerging retail brands, financial management of operating and new project budgets, Forbes Five-Star Standards, pre-opening planning and project management, procurement and execution, marketing and branding, sales, vendor relations, green spa development and LEED operational certifications, and business operating solutions. Holleigh has an extensive background in the luxury resort, hotel, and club spa markets partnering with such internationally acclaimed corporations as the Ritz-Carlton Hotel Company; Marriott International; St. Regis Hotels & Resorts; Starwood Hotels & Resorts – Luxury Collection; Woodhouse Day Spas; PCH Hotels & Resorts; Viceroy Hotels & Resorts; Arch Amenities Group; Gurney’s Resorts; HEI Hotels & Resorts; and Four Seasons.
Background
- Holleigh has nearly 25 years of experience in spa operations, financial management, and business development, partnering with top luxury brands like Ritz-Carlton, Viceroy, and Four Seasons across North America, Mexico, and the Caribbean. She specializes in creating unique spa concepts and developing high-functioning operational teams, ensuring financial efficiency and profitability. Her work includes pre-opening project management, procurement, vendor relations, contract management, and helping spas meet Forbes Five-Star standards and achieve sustainability through green spa initiatives and LEED certifications. Holleigh is recognized for her ability to improve operational performance, drive sales, and product development, marketing, and launch of emerging spa and wellness brands such as COOLA, Meraki Botanicals, and Zeel: Spa Staffing. As a dynamic leader in the spa industry, Holleigh is known for her innovation and expertise in concept development, financial management, and operations.
Testimonial
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Our spa recently had the pleasure of being under the guidance of Holleigh Alexander-Ramsey and the experience was nothing short of exceptional. The impact she made on our spa was both profound and lasting. Holleigh had left an enduring mark on our spa’s identity, characterized by innovation, a commitment to personalized service, and an unwavering dedication to maintaining the highest standards. Eau Palm Beach Resort and Spa extends our heartfelt gratitude for the positive impact she made to our team, the operation, and our spa’s financial success.
-Tim Nardi, GM | Eau Palm Beach Resort & Sp
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As spa operations consultant at Gurney’s Seawater Spa, Holleigh guided the business in a clear path toward to success. She was able to connect with the team and implement procedures that created synergistic business flow. Our property has many challenges, and after her short tenure here, we felt prepared to take them on. When it comes to superior organization, increased profitability and simplistic approaches to long term success, I would recommend any business utilize Holleigh’s many talents.
-David Cully, Spa Director | Gurney’s Montauk Seawater Spa
Professional & Other
Holleigh is currently serving as Founder and President of the Rocky Mountain Spa and Wellness Association, is an active member of the International Spa Association (ISPA) as well as GSN Planet and is a published contributing author to the college textbook Hotel Management and Operations – Fifth Edition.
Additionally, Holleigh currently serves on The Hotel Guide Board of Advisors and has previously served on the Intellitec College Massage Therapy and Cosmetology Program Advisory Committee in Colorado and New Mexico.