The International Network of Hospitality Consulting Professionals
Covid Triangle

Managing the Risk of Fraud During COVID-19

When I decided to write this article, I picked up my laptop and headed to a neighborhood café to start my draft… Then I remembered what was going on… Back to the kitchen counter… These are truly unprecedented times. I wanted to share with you some thoughts I have around the potential unintended consequences connected […]

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Empty Restaurant

10 Ways Restaurants Can Survive and Thrive through the Pandemic

The restaurant industry is not dead.  It just became a temporary tragic victim within a global traumatic condition that threatens its very survival. There is a difference. There will be many restaurants that will end up closing permanently due to how they handle the overwhelming challenges now facing them and the industry.  However, there will […]

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Hotel lounge with tiki hut and pool on the ocean.

The Gift of Resetting and New Beginnings

No doubt that today’s situation brings a lot of anxiety and uncertainty, but if we are able to take a more holistic approach to this whole new reality, soon enough we would realize that it’s a new beginning physically, mentally and spiritually for all of us.

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A toy house half way built sitting on blue prints next to money.

Responsible Growth, From An Operators Perspective

Over the years and in various roles I found myself in serious disagreements with a brand’s development and hospitality feasibility group.  Sure, we all wanted to grow the business by opening new lodging products within our areas of responsibility. In fact, it was kind of a race from region to region and brand to brand […]

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Cars parked next to each other

8 Reasons Why Hotels Should Offer Valet Parking

Would you like to transform your hotel’s parking to become a highly profitable part of your hotel that attracts additional customers and revenue and improves your customer satisfaction? Expanding your valet parking can help you increase your hotel’s parking revenue, profit and customer satisfaction.

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restaurant and hotel safety: preventing and managing accidents and inury

 Restaurant and Hotel Safety: Preventing and Managing Accidents and Incidents

When it comes to restaurant and hotel safety, hospitality owners must be proactive in addressing the threats to their business. In terms of preventing and managing accidents and incidents, this means developing and implementing a system of safeguards that minimize exposure. This article will focus on accidents and incidents due to slips and falls, cuts and burns and foreign objects found in food.

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restaurant sustainable practices

The Challenges Restaurants Face in Going Green and What to Do

The transformation of the foodservice business model to incorporate restaurant sustainable practices is not simple, but momentum is making it easier and more important than ever. Using carefully established strategies have proven to both produce a profit bonus and enhance community image to operators who use them intelligently.

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restaurant expense

Concentrating on Restaurant Expense Loss

Restaurant expense loss controls and regular management can be the difference between restaurant success and failure. Bringing in a third-party to review all expense categories, purchase and receiving processes and policies, maintenance and operating procedures will result in increased profits.

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