Operations & Management
Operations Articles and Case Studies
Road Trippin’ is the Vibe as Travel Slows Across the U.S.
The news is bleeding with travel gloom and discouraging numbers for the hospitality market. Headlines tout softening ...
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Hoteliers: For Those About to Rage….
From Dylan Thomas, I quote: “Do not go gentle into that good night. Rage, rage against the dying of the ...
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Time Off for Salaried Employees: Are You Navigating the Legal Maze Correctly?
“Can I have the day off without pay?”, asked the manager. Amanda was the new Sales Manager. She wanted a few ...
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Creating the Wow Factor in Hospitality
We have all heard of the Wow Factor. We see it in architecture, the view, the interiors of a resort or ...
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Six pitfalls for full-service hotel development
Part 1: Two pitfalls for full-service hotel development Hotel development is a complex undertaking. It requires little ...
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The Next Achievement in Hotels: Quiet Luxury
“IFYKYK” is the unspoken acronym for quiet luxury. It has sprawled beyond HBO’s ‘Succession’ fashion and is ...
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