Haydn Kramer
Hotel Sales and Global Sales
Hoteliers: For Those About to Rage….
From Dylan Thomas, I quote: “Do not go gentle into that good night. Rage, rage against the dying of the ...
Swashbuckling Hotel Sales: Stand and Deliver, or Perish
Harsh words, Matey. Yet, as a Hotel Sales Professional, best to heed them. Beyond the ravages of a global pandemic, is ...
9/11 & COVID 19: Hotels and Soul and Sales and Survival
Today, someone asked me, “So, how does this compare to 9/11?” “This,” I offered “is much ...
What the Millennial told me about Hotels…Dude!
How to gain loyal millennial hotel guests - or guests of any generation? It's about genuine humility in service, ...
Death of A Hotel Salesman: A tale of our times…
The current state of affairs in the hotel sales world, and specifically the DOSM, is bad, and in jeopardy of relevance. ...
