Articles & Case Studies

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

Melissa Rosen

The Future of Restaurant Technology: How Robotics Can Transform Your Bottom Line

By Melissa Rosen Nov 13, 2024

In today’s highly competitive restaurant industry, operators are under more pressure than ever to deliver exceptional ...

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Chuck Simikian, SPHR, SHRM-SCP

Transgender Discrimination in Hotels: A Wake-Up Call for Hoteliers

By Chuck Simikian, SPHR, SHRM-SCP Nov 6, 2024

As a Hotel HR Director and Human Resources Consultant, I’ve had countless conversations with operational leaders ...

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Stewart Kiely

Managing Significant Change through Hotel Projects

By Stewart Kiely Oct 30, 2024

Ownership and influential stakeholders are entitled to make changes to hotel projects. It’s their dream and ...

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Chuck Simikian, SPHR, SHRM-SCP

Stools and Stereotypes: Why Accommodating Disabilities in Hotels is Non-Negotiable

By Chuck Simikian, SPHR, SHRM-SCP Oct 23, 2024

An employee comes to you and says they need a stool to sit on while they do their job. You immediately ...

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Chuck Kelley

Hotel Success Today – The GM Factor

By Chuck Kelley Oct 16, 2024

Good Vibes: When you first walk into a hotel lobby do you get a sense of the hotel? A sense of ...

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Debbie Miller

Ways Hotels Can Leverage Influencer Marketing for Brand Growth

By Debbie Miller Oct 9, 2024

In today’s competitive hospitality landscape, hotels increasingly turn to influencer marketing as a strategic ...

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