Our Consultants

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

Partner:
Cayuga Managing Partner, this role reflects personal investment, leadership and strategic oversight within the organization.

Legacy Member:
An honor granted to consultants with 10+ years of membership in the Cayuga network, recognizing long-term dedication and unmatched advisory services

Consultants

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Haydn Kramer

Hotel Sales and Global Sales

Legacy Member
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Simon Turner

Expert Witness, Asset Mgmt, Transactions

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Debbie Miller

Digital Marketing and Social Media

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John Berndt

Operations & Asset Management

Legacy Member
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Juliette Gust

Ethics, Compliance, Anti-Fraud

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Daphne Gezen

Hotel & Branded Residence Advisor

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Donald Hoover

HR training, development, deployment

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Stacy Moore

Foodservice Concepts & Strategies

Partner
Legacy Member
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Katherine Moulton

Mediation and Dispute Resolution

Partner
Legacy Member
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Charis Atwood

FF&E Project Planning and Management

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Rishi Mistry

Technology Solutions

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Charles Oswald

Hotel & Asset Mgmt, Hotel Underwriting

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Perry Smith

Restaurant & Club Operations, PR, Branding

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James Miles

Independent Resort Ops & Development

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Bill Carroll, Ph. D.

Revenue, Pricing, Marketing

Legacy Member
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Stewart Kiely

Design/Project Management/Sustainability

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Gary Isenberg

Hotel Stakeholder Advocacy & Development

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Sean Flakelar

Luxury Boutique Resort & Restaurant Ops.

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Dr. Chekitan Dev

Hospitality Branding and Marketing

Legacy Member
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Susan Barry

Commercial Strategy

Partner
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Connect with an Expert

Let Us Match Your Project Needs with an Expert Consultant or Team of Consultants

1

Quick Response

Submit an inquiry with your needs and obtain a prompt response.

2

Meet your Perfect Match

Allow us to partner you with a consultant(s) with industry experienced talent.

3

Our results speak for themselves

Contract and work directly with that consultant through completion of the project.

Latest Articles & Case Studies

James Kuester
Development & Acquisitions
Hotels
Operations & Management

Stop Looking Around. Start Looking Inward.

By James Kuester Jun 10, 2026

If your renovation planning begins with a survey of what your competitors are doing, you have already started down the wrong path....

Read More
Rick Blackburn
Case Study
Operations & Management
Sales, Marketing & Revenue Management

CASE STUDY: Resort Leadership Breakdown & Revenue Decline

By Rick Blackburn May 20, 2026

A seasonal, independent resort was experiencing a significant revenue decline—room revenue pacing more than $1M behind the prior year—alongside a disengaged staff...

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Chuck Kelley
Sales, Marketing & Revenue Management

How to Close the Deal without Giving the House Away: Minor Point Close

By Chuck Kelley May 13, 2026

Sometimes your brilliance and offering is not enough to get to the finish line. That is when you reach into your toolbox...

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