Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
Where Have All the Real Salespersons Gone
On a daily basis, I have the opportunity to interact with dozens of salespeople in a wide variety of locations. Over ...
Unorthodox Hotel Space Repurposing to Create New Profit Centers
As a veteran hospitality consultant working out of Vancouver, British Columbia, I’m privy to some very interesting ...
One Size Does Not Fit All
Work-life planning is a perennial stressor. Not only are we overbooked, but we’re also trying to eat healthier than ...
Ten Keys to Career Success
Recently I was asked to address a group of hospitality school students on the topic of career success. My career ...
Energy Management 101
Start discussing a technical topic and watch as people’s eyes glaze over, even if those people are fully aware that ...
Best Practices for Hotel Arbitration
In arbitration, a neutral third party, or, more commonly, a panel of three parties, the "arbitrators", are called upon ...
