Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
How Switzerland has Avoided Mass Layoffs in Hospitality through “Kurzarbeit”
Swiss hospitality leverages short time working arrangements to avoid huge layoffs. It worked before in times of crisis ...
How Hospitality Can Get Back To Business
A few months ago, travel forecasts were optimistic, growing, carefree. Consider the following developments: New brands ...
Leadership & Legacy: How Will You Be Remembered?
We all crave good leadership and/or want to be that “person”. Especially in times of crisis when chaos seems to be ...
Crisis Management for Pandemic, Hurricane or Terrorist Threat
What Makes for Successful Crisis Management? Whether you are responding to a potential pandemic, a natural catastrophe ...
Hotel Strategies to Target Drive Market Post Pandemic
With hopes of transient drive market visiting hotels first, it is time to get creative to stimulate travelers that have ...
Managing the Risk of Fraud During COVID-19
When I decided to write this article, I picked up my laptop and headed to a neighborhood café to start my ...
