Articles & Case Studies

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

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Tunisian Terrorism Attacks a Red Flag for Hospitality

By Cayuga Hospitality Consultants Dec 14, 2016

Tourism is an ideal target for terrorists, as the impact is felt globally. Local government, hotel groups and related ...

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Chuck Kelley

Service Excellence From The Inside Out

By Chuck Kelley Dec 12, 2016

How do you define service excellence in your company? Here’s how you can judge if you have the right corporate ...

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Pennies From Heaven Flowing Straight To Your Bottom Line

By Cayuga Hospitality Consultants Dec 6, 2016

No Risk Solution To Lowering Credit Card Processing Fees How did I reduce the credit card processing fees for one of ...

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Revisiting Investment Decision Making In The Gaming Industry

By Cayuga Hospitality Consultants Dec 5, 2016

Now that the gaming industry has experienced its first round of loan defaults, it is time to revisit fundamental ...

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Uniform System Of Accounts For The Lodging Industry Provides Essential Guidance For Hoteliers

By Cayuga Hospitality Consultants Dec 4, 2016

The American Hotel & Lodging Educational Institute (EI) interviews Ralph Miller, CPA, CA, CBV, CHA, CHAE, vice ...

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Caring For Guests In Times Of Growing Terrorism and Active Shooter Threats

By Cayuga Hospitality Consultants Dec 3, 2016

The TIX Group is composed of former high-level officials from Israel’s security community. The TIX mission is to ...

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