Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
5 Scary Topics for your Next Hotel Strategy Meeting
The absolute best Hotel Strategy Meetings are many things – engaging, animated, results–oriented, productive, ...
Handling Online Hotel Reviews in COVID-19
Hotels are seeing an uptick in negative reviews during Covid. The dynamics and the traveler are different now. Here ...
The Power of Routine and Creative Thinking
When combined on a daily basis, these 3 forms of activity (Maintenance Routines, Growth Routines, Creative Thinking) ...
Five Marketing Techniques Hoteliers Can Count On
Hospitality marketing teams have a tough job to do these days. Pivot, pivot – and pivot again. As we all ...
How Switzerland has Avoided Mass Layoffs in Hospitality through “Kurzarbeit”
Swiss hospitality leverages short time working arrangements to avoid huge layoffs. It worked before in times of crisis ...
How Hospitality Can Get Back To Business
A few months ago, travel forecasts were optimistic, growing, carefree. Consider the following developments: New brands ...