Operations & Management
Operations Articles and Case Studies
Take Your Guest Reservations Back Offline
How can we as hoteliers drive more guests to book direct which is our most profitable booking channel? The relationship ...
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Why Do You Need a Hotel Quality Assurance Audit?
Engaging an experienced hospitality professional to perform a hotel quality assurance audit takes a property review a ...
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Cayuga Hospitality Consultants Announces New Services Division – Hotel Quality Assurance and Hotel Operations Analysis
Cayuga Hospitality Consultant's Hotel Quality Assurance findings and Hotel Operations Analysis reports and ...
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Service, Profit or Both? It’s All About the Balance
Hotel service excellence is an integral part of your success and it can be the differentiating factor. The point is ...
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Control the Process to Get the Best Deal on Hotel Insurance
A common question for hotel and restaurant operators is: How do I get insurance that effectively covers my operation ...
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There Are No Stars in Hospitality
No stars…we need everyone! In the hospitality industry more so than any other, knowing how to replace the individual ...
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