Hotels

Hotels Articles and Case Studies

Stephanie Smith Bill Carroll, Ph. D.

A Quarterback for the Digital Services Playbook

By Stephanie Smith & Bill Carroll, Ph. D. Apr 12, 2019

Just like a winning football team, hospitality owners need a winning digital services playbook, great coaches and a ...

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Frank Schuetzendorf

The Art of Luxury in Hospitality

By Frank Schuetzendorf Jan 30, 2019

Defining luxury in today’s world can be misleading. What is the true meaning of luxury and a luxury experience and ...

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Haydn Kramer

What the Millennial told me about Hotels…Dude!

By Haydn Kramer Apr 11, 2018

How to gain loyal millennial hotel guests - or guests of any generation? It's about genuine humility in service, ...

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Chuck Kelley

Why Do You Need a Hotel Quality Assurance Audit?

By Chuck Kelley Mar 12, 2018

Engaging an experienced hospitality professional to perform a hotel quality assurance audit takes a property review a ...

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Cayuga Hospitality Consultants logo

Brush & Co. Lodging Notes and Random Thoughts – March 2018

By Cayuga Hospitality Consultants Mar 5, 2018

Hospitality consultant Scott Brush presents his monthly industry update. Find the latest on hotel business trends, hot ...

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Cayuga Hospitality Consultants logo

Cayuga Hospitality Consultants Announces New Services Division – Hotel Quality Assurance and Hotel Operations Analysis

By Cayuga Hospitality Consultants Mar 1, 2018

Cayuga Hospitality Consultant's Hotel Quality Assurance findings and Hotel Operations Analysis reports and ...

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