Articles & Case Studies

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

Don Farrell

Why Does 99% of All Hospitality Training Fail?

By Don Farrell Feb 19, 2025

Ask anyone in a hospitality service or sales organization if they train their employees, and they’ll often detail ...

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Chuck Simikian, SPHR, SHRM-SCP

When Niceness Backfires: The Risks of Trying to Soften a Termination…the Trader Joe’s Grandma

By Chuck Simikian, SPHR, SHRM-SCP Jan 22, 2025

Chuck Simikian and John Thalheimer met together on the HR Stories Podcast to tell the tale that highlights the ...

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Cayuga Hospitality Consultants Conference: Growing Relationship Between Cannabis and Hospitality

By Cayuga Hospitality Consultants Jan 15, 2025

During our Annual Cayuga Hospitality Consultants Conference in November 2024, Tyler Jacobson of 4B Marketing and Hybrid ...

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Susan Barry

Integrating Wellness and Sustainability: Insights from the 2024 Conference

By Susan Barry Jan 8, 2025

The Wellness & Sustainability Panel at the 2024 Cayuga Annual Conference explored the intersection of wellness and ...

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Jon Peck

Hospitality Transactions and Development: Insights from Industry Experts

By Jon Peck Dec 11, 2024

At the recent annual meeting of Cayuga Hospitality Consultants, we brought together a panel of experts to discuss the ...

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Charis Atwood

How to Avoid Common FF&E Scheduling Pitfalls During a Hotel Renovation

By Charis Atwood Dec 5, 2024

In hospitality projects, every detail impacts guest experience and operational efficiency, with FF&E (Furniture, ...

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