Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
Hospitality Leaders, Take Your Marks! Preparing Hotels for the LA28 Olympics
In just a few short years, Los Angeles will welcome millions of visitors from around the world as it hosts the ...
Sustainable Innovations for Hospitality Properties
Sustainability initiatives within the hospitality sector depend on the current state of your property and your capacity ...
The Hotel Guest Journey No Longer Starts with Google
For years, hospitality marketers built their digital strategies around a familiar assumption: when someone wanted to ...
Luxury Hospitality vs. Sustainability
Can Hotels Meet ESG Goals Without Compromising Luxury? Sustainable tourism is one of the key pathways toward achieving ...
Stop Looking Around. Start Looking Inward.
If your renovation planning begins with a survey of what your competitors are doing, you have already started down the ...
CASE STUDY: Resort Leadership Breakdown & Revenue Decline
A seasonal, independent resort was experiencing a significant revenue decline—room revenue pacing more than $1M ...
