Operations & Management

Operations Articles and Case Studies

Kevin Doyle

Building a Comprehensive Fraud Awareness Program: Five Essential Elements

By Kevin Doyle Sep 12, 2023

In today’s rapidly evolving and positive COVID business landscape, the specter of fraud, corporate malfeasance, ...

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Unlocking Excellence: The Power of Bespoke HR Solutions and Training Consultancies

By Cayuga Hospitality Consultants Sep 6, 2023

In the dynamic landscape of the hospitality industry, the pursuit of excellence and innovation is not merely a goal, ...

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ChatGPT Hack for Hospitality: 5 Minute Video

By Cayuga Hospitality Consultants Aug 17, 2023

Two of our Cayuga Hospitality Consultants, Cory Falter and Perry Smith, got together to discuss the potential ...

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Dan Voellm

The Annual Asia Pacific Hotel Operator Guide (HOG) Tenth Edition!

By Dan Voellm Aug 3, 2023

This guide is the most established publication in the industry in Asia Pacific to guide investors and owners in ...

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Charles Oswald

Creating a Great Hotel Culture: Lessons from the Russia-Ukraine Conflict

By Charles Oswald Jul 27, 2023

The ongoing conflict between Russia and Ukraine is a tragic reminder of how quickly things can spiral out of control ...

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Residential Concierges: An Overlooked Hospitality Niche

By Cayuga Hospitality Consultants Jul 12, 2023

The Challenge of Residential Concierge Services in Luxury Multi-Unit Buildings Living in a luxury multi-unit building ...

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