Operations & Management
Operations Articles and Case Studies
An Island Resort Adventure: The Thin Line Between Rustic and Rundown
It’s been a few years since l was overseas at an island resort, so I thought it was time to venture ...
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Algorithms, Artificial Intelligence, and the Essential Need for More Human Intelligence in Talent Acquisition Strategies
Algorithm-based applicant tracking systems (ATS) have been in place for over 20 years. Recruiters have generally come ...
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Evergreen Content and the Long-Term ROI of Hotel Marketing
In hospitality marketing, it’s easy to get caught in a cycle of constant campaigns. You have seasonal promotions, ...
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Ten Predictions for the Hospitality Industry in 2026 and Beyond: Insights from Cayuga Hospitality Consultants’ Annual Conference 2025
At Cayuga Hospitality Consultants’ Annual Conference 2025, industry leaders examined where hospitality is headed and ...
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Unlocking Incremental Revenue in Hospitality: October 2025 Cayuga Hospitality Consultants Conference
Reimagining Revenue in a Changing Hospitality Landscape In October 2025, Cayuga Hospitality Consultants hosted a ...
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How Task Force Marketing Helps Hotels Bridge Staffing Gaps
The hospitality industry has long relied on task force professionals to fill leadership gaps in operations, finance, ...
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