Hotels

By Chuck Kelley Jan 1, 2017

Your positioning should be reflected in everything you say and do, your service standards, enhancements, resource ...

By Cayuga Hospitality Consultants Dec 20, 2016

As a lawyer involved for over 30 years in the drafting and negotiation of contracts for the hospitality industry, I can ...

By Cayuga Hospitality Consultants Dec 18, 2016

If I have learned anything after twenty years of managing engineering departments it’s this: the most successful ...

By Bill Carroll, Ph. D. Dec 18, 2016

‘Book direct’ is the war cry of hotel owners, management company executives, chain CEOs and many marketing ...

By Cayuga Hospitality Consultants Dec 18, 2016

On a daily basis, I have the opportunity to interact with dozens of salespeople in a wide variety of locations. Over ...

By Chuck Kelley Dec 18, 2016

Recently I was asked to address a group of hospitality school students on the topic of career success. My career ...