Hotels

Hotels Articles and Case Studies

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Cayuga Hospitality Consultants Announces New Services Division – Hotel Quality Assurance and Hotel Operations Analysis

By Cayuga Hospitality Consultants Mar 1, 2018

Cayuga Hospitality Consultant's Hotel Quality Assurance findings and Hotel Operations Analysis reports and ...

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Bill Carroll, Ph. D.

Should the Mix of OTA Room Nights Be…?

By Bill Carroll, Ph. D. Nov 21, 2017

OTA's may in fact have an effect on EBITDA, but how much might it cost to replace foregone OTA room nights with non-OTA ...

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Chuck Kelley

Service, Profit or Both? It’s All About the Balance

By Chuck Kelley Aug 22, 2017

Hotel service excellence is an integral part of your success and it can be the differentiating factor. The point is ...

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The Relationship Between LEED Hotel Design and Guest Satisfaction

By Cayuga Hospitality Consultants Aug 8, 2017

The goal of this paper is to highlight those actions that can change the experience of the customer during their stay ...

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Chuck Kelley

A Lodging Industry Consultant’s Nightmare

By Chuck Kelley Jun 15, 2017

A lodging industry consultant must show the client how you can have a positive impact on his/her business and put it in ...

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Hotel Management Agreements – Agency Relationships

By Cayuga Hospitality Consultants May 31, 2017

Owners and management companies have a very murky legal environment where hotel management agreements are accompanied ...

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