Hotels
Hotels Articles and Case Studies
The Pros and Cons of Mediation in Hotel Disputes
As a lawyer involved for over 30 years in the drafting and negotiation of contracts for the hospitality industry, I can ...
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Engineering 101… Getting The Most From Your Engineering Department
If I have learned anything after twenty years of managing engineering departments it’s this: the most successful ...
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Case Study: Hotel Energy Management at the Ritz Carlton – Naples, Florida
Click here to download a PDF version of this case study, complete with graphic analyses. PROJECT SUMMARY The ...
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The Battle for ‘Book Direct’ May Be Won, but the War Will Not
‘Book direct’ is the war cry of hotel owners, management company executives, chain CEOs and many marketing ...
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Where Have All the Real Salespersons Gone
On a daily basis, I have the opportunity to interact with dozens of salespeople in a wide variety of locations. Over ...
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Ten Keys to Career Success
Recently I was asked to address a group of hospitality school students on the topic of career success. My career ...
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