Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
From Runways to Residences: The Evolution of Branded Residences, Opportunities and Challenges
Branded residences which are the residential properties that combine private ownership with hotel-quality services and ...
Hotel-Level Workforce Management: Reducing Wage Spend, Improving Guest Service and Reflecting Priorities
While everyone knows the schedule is important and is viewed as the lifeblood of hotel operations, most hotels have ...
Google’s Latest Search Changes Could Reshape the Direct Booking Battle
The battle for direct hotel bookings has a new front. Google just rolled out significant changes to its search results ...
Hospitality Leaders, Take Your Marks! Preparing Hotels for the LA28 Olympics
In just a few short years, Los Angeles will welcome millions of visitors from around the world as it hosts the ...
Sustainable Innovations for Hospitality Properties
Sustainability initiatives within the hospitality sector depend on the current state of your property and your capacity ...
The Hotel Guest Journey No Longer Starts with Google
For years, hospitality marketers built their digital strategies around a familiar assumption: when someone wanted to ...
