Articles & Case Studies

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

Hotel Receivership Case Study: 48-Hour Deployment Due to Bankruptcy

By Ken Edwards Nov 18, 2020

During crisis times, the hospitality industry becomes fragile as demand is driven by guests. Conditions that affect ...

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Reset, Release, Pivot… Think Beyond to Move your Hotel Forward

By Cayuga Hospitality Consultants Nov 12, 2020

Be bold in repurposing your hotel's assets - from rooms to meeting space to kitchens - to keep your hotel in survival ...

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Mastering The Art of The Interview in Today’s Job Market

By Cayuga Hospitality Consultants Nov 9, 2020

There is a reason why professional athletes practice so often. It isn’t that they don’t know how to play ...

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How to Properly Leverage Demand Based Staffing in Hotels

By Cayuga Hospitality Consultants Nov 2, 2020

What we have learned, is that we are all looking at the way hotels are staffed differently. Differently from both ...

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Bill Carroll, Ph. D.

Digital Marketing Performance Evaluation in the Covid-19 Pandemic

By Bill Carroll, Ph. D. Nov 1, 2020

In conjunction with The Hotel School at Cornell University, William Carroll published this white paper on October 1, ...

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Chuck Kelley

Time to Open Up the Buffets

By Chuck Kelley Sep 30, 2020

The buffet has been an integral part of many restaurant and other hotel food operations. For now, the buffet is just ...

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