Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
Identify Red Flags for Hotel Fraud
Pride, greed, lust, envy, gluttony, wrath and sloth are commonly referred to as “The Seven Deadly Sins”. In the ...
Hotel Receivership Case Study: 48-Hour Deployment Due to Bankruptcy
During crisis times, the hospitality industry becomes fragile as demand is driven by guests. Conditions that affect ...
Reset, Release, Pivot… Think Beyond to Move your Hotel Forward
Be bold in repurposing your hotel's assets - from rooms to meeting space to kitchens - to keep your hotel in survival ...
Mastering The Art of The Interview in Today’s Job Market
There is a reason why professional athletes practice so often. It isn’t that they don’t know how to play ...
How to Properly Leverage Demand Based Staffing in Hotels
What we have learned, is that we are all looking at the way hotels are staffed differently. Differently from both ...
Digital Marketing Performance Evaluation in the Covid-19 Pandemic
In conjunction with The Hotel School at Cornell University, William Carroll published this white paper on October 1, ...
