Articles & Case Studies

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

Mandy Murry

When Technology Undermines Hospitality

By Mandy Murry Aug 5, 2025

In the summer of 2025, traveling on business, I checked into a U.S. boutique hotel that promised cutting-edge ...

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Rebecca Lombardo

Vacation Rentals vs Hotels: Key Differences Reshaping Hospitality Competition

By Rebecca Lombardo Jul 24, 2025

The phrase Alternative Lodging surfaced in the early 2000s as a way to describe options other than hotels. Between 2004 ...

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Getting Your Outdoor Spaces Summer-Ready

By James Kuester Jul 24, 2025

Ah, summer! What a wonderful time of year. The sun is warm, the flowers are blooming, the birds are singing, and ...

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Melissa Rosen

The Growing Need for Food Allergy Compliance in Restaurants

By Melissa Rosen Jun 18, 2025

Preparing Operators for the Allergy-Safe Future of Restaurants Approximately five years ago, when my daughter was just ...

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Zachary Schwartz

Irish Hotel Market – Calm Before the Storm?

By Zachary Schwartz Jun 12, 2025

It’s been a buoyant cycle for hotels in Ireland: long, sustained periods of rising demand, and either constrained ...

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Haydn Kramer

What Hotels Could Learn from Monks

By Haydn Kramer May 29, 2025

A Journey to the Abbey Somewhere along I-94, just less than two hours northwest of Minneapolis/St. Paul, amid ...

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