Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
Six Months, No General Manager: How a Strategic Search Helped a Hotel Finally Land the Right Leader
Challenge: Hotel Search for General Manager A full-service independent hotel in the Southeast had been searching for a ...
Luxury vs. Ultra-Luxury Hospitality — Where the Line Is Actually Drawn
A Difference in Intent, Not Degree Luxury and ultra-luxury are often used interchangeably in hospitality, but the ...
The U.S. Hotel Industry is: Stable? Wobbly? Tilt! A “Current State Diagnostic”
Although, depending on the day, the prognosis could read, “Tilt! Wobble, stable”, it’s a matter of perspective. ...
An Island Resort Adventure: The Thin Line Between Rustic and Rundown
It’s been a few years since l was overseas at an island resort, so I thought it was time to venture ...
Algorithms, Artificial Intelligence, and the Essential Need for More Human Intelligence in Talent Acquisition Strategies
Algorithm-based applicant tracking systems (ATS) have been in place for over 20 years. Recruiters have generally come ...
Case Study: Hotel Opening Purchasing & Installation
A developer engaged a project management (PM) team and a large, reputable procurement firm for a high-end, ...
