Operations & Management

By Charles Oswald Jul 27, 2023

The ongoing conflict between Russia and Ukraine is a tragic reminder of how quickly things can spiral out of control ...

By Cayuga Hospitality Consultants Jul 12, 2023

The Challenge of Residential Concierge Services in Luxury Multi-Unit Buildings Living in a luxury multi-unit building ...

By Alan Someck, Shirley Whelan, Joseph Cozza & Peter Van Allen Jul 6, 2023

Restaurant Industry Challenges and Opportunities The future of the restaurant industry has so many compelling ...

By Chuck Kelley May 29, 2023

Challenge: Newly Acquired Hotels A private equity firm had recently acquired a hotel management company and three ...

By Bill Carroll, Ph. D. May 24, 2023

An article published by Phocuswright suggested that the evolution DID/SSI, Decentralized Identifiers and Self ...

By Susan Barry May 22, 2023

The Challenge: Sharing a TrevPAR Success Story This mid-sized hotel operating company had outperformed other similar ...