Articles & Case Studies

Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.

Bill Carroll, Ph. D.

Sustainable Profitability in a World with OTA’s

By Bill Carroll, Ph. D. Apr 7, 2017

The Colombian hotel market is currently in a price war with ADR falling, occupancy flat, room supply growth exceeding ...

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Iran as a Major Opportunity for US Hotel Brands and Developers

By Cayuga Hospitality Consultants Feb 9, 2017

By: Shirin Heidary and Albert Pucciarelli of McElroy, Deutsch, Mulvaney & Carpenter, LLP Hyatt, ...

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Thomas Cleary

How Recent Florida Worker Compensation Changes Will Impact Your Operations

By Thomas Cleary Jan 1, 2017

Making hotel insurance simple, and saving you money in the process. You may be aware of this recent judgment, maybe ...

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Chuck Kelley

The Four-Pillar Imperative of Hotel Positioning

By Chuck Kelley Jan 1, 2017

Your positioning should be reflected in everything you say and do, your service standards, enhancements, resource ...

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Best Practices for Hotel Arbitration

By Cayuga Hospitality Consultants Dec 17, 2016

In arbitration, a neutral third party, or, more commonly, a panel of three parties, the "arbitrators", are called upon ...

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Ten Hotel Sales Basics

By Cayuga Hospitality Consultants Dec 15, 2016

For a great hotel sales effort, hoteliers need to be reminded of basic principles. They also need to be reminded that ...

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