Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
How Recent Florida Worker Compensation Changes Will Impact Your Operations
Making hotel insurance simple, and saving you money in the process. You may be aware of this recent judgment, maybe ...
The Four-Pillar Imperative of Hotel Positioning
Your positioning should be reflected in everything you say and do, your service standards, enhancements, resource ...
Best Practices for Hotel Arbitration
In arbitration, a neutral third party, or, more commonly, a panel of three parties, the "arbitrators", are called upon ...
Ten Hotel Sales Basics
For a great hotel sales effort, hoteliers need to be reminded of basic principles. They also need to be reminded that ...
Ten Warnings On Hotel Energy Savings
With years of experience helping owners and operators with their hotel energy savings goals, I’ve developed a list of ...
Tunisian Terrorism Attacks a Red Flag for Hospitality
Tourism is an ideal target for terrorists, as the impact is felt globally. Local government, hotel groups and related ...