Operations & Management

Operations Articles and Case Studies

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How to Lead “Undercover Boss” Style in Today’s Hospitality Industry

By Cayuga Hospitality Consultants Jun 1, 2021

“The First Thirty Days” There is a lot of movement in hospitality leadership positions today. You need to seize the ...

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Sean Skellie

2021 COVID-19 Pandemic Impact Update for the Hospitality Industry by Grey Hospitality

By Sean Skellie May 18, 2021

Remember this grim tale…. The lodging industry is estimated to report a 50 percent, nearly $125 billion-dollar loss ...

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Five Essentials for Present Day Hotel Operations

By Cayuga Hospitality Consultants Apr 2, 2021

It has been one year since the historical COVID-19 pandemic made its debut, affecting the entire population and ...

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Tips on How to “Inspire” Others in the Hospitality Industry

By Cayuga Hospitality Consultants Mar 27, 2021

We’ve all heard the sayings “Look at the Glass Half Full” and “Turn Lemon into Lemonade”.  Given the ...

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Stacy Moore

Build a Great Team by Breaking a Mirror?

By Stacy Moore Feb 27, 2021

Think that breaking a mirror is bad luck? If you want to build a really strong team in your foodservice operation, ...

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Artificial Intelligence Meets Hospitality

By Cayuga Hospitality Consultants Feb 13, 2021

Let’s face it, the world is technology centric – there is no going back. As we move past the setbacks of ...

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