Operations & Management
Operations Articles and Case Studies
Five Essentials for Present Day Hotel Operations
It has been one year since the historical COVID-19 pandemic made its debut, affecting the entire population and ...
Read MoreTips on How to “Inspire” Others in the Hospitality Industry
We’ve all heard the sayings “Look at the Glass Half Full” and “Turn Lemon into Lemonade”. Given the ...
Read MoreBuild a Great Team by Breaking a Mirror?
Think that breaking a mirror is bad luck? If you want to build a really strong team in your foodservice operation, ...
Read MoreArtificial Intelligence Meets Hospitality
Let’s face it, the world is technology centric – there is no going back. As we move past the setbacks of ...
Read MoreHow to Manage in a Diverse Union Labor Environment
We have all had jobs that make us better leaders in our industry. Earning the respect from your team members ...
Read MoreIdentify Red Flags for Hotel Fraud
Pride, greed, lust, envy, gluttony, wrath and sloth are commonly referred to as “The Seven Deadly Sins”. In the ...
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