Operations & Management

Operations Articles and Case Studies

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My Dad “The Unsung Hospitality Hero”

By Cayuga Hospitality Consultants Feb 13, 2023

How do you describe someone that has spent their life giving all that they have for others particularly when no-one ...

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Jon Peck

Three Questions and a Funeral

By Jon Peck Feb 6, 2023

The U.S. hotel transaction market looked to be downshifting as we closed out 2022. The first part of 2022 had 3 ...

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Susan Barry Joseph Cozza

Cayuga Hospitality Consultants Discuss Future of Events

By Susan Barry & Joseph Cozza Aug 22, 2022

Cayuga Hospitality Consultants got together with other members to talk about their area of expertise, projects, and ...

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Leading Through True Adversity, A Brooklyn Hotel Story

By Cayuga Hospitality Consultants Aug 20, 2022

Just Our Normal Routine Our Tuesday started at the only full service hotel in downtown Brooklyn, Sam Ibrahim the ...

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Like Alice, It’s Time to Pass through the Looking Glass

By Cayuga Hospitality Consultants Jul 24, 2022

When Alice, of Alice in Wonderland, in Lewis Carol’s second book, Alice Through the Looking Glass, began to wonder ...

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How Generation Age Groups Impact Hospitality

By Cayuga Hospitality Consultants May 21, 2022

Previously, we tied together how employee culture and the employee links in the service profit chain.  The total ...

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