Sustainable Profitability in a World with OTA’s

Bill Carroll, Ph. D.

By Bill Carroll, Ph. D.

Apr 7, 2017

From No One Wins to Everyone Wins

The Colombian hotel market is currently in a price war with ADR falling, occupancy flat, room supply  growth exceeding demand growth.  The forecast is for this to continue with chains entering the market using a discount price penetration strategy.  The government is giving tax breaks to stimulate investment.  It’s an economic recipe for profit loss for the thousands of small independent hotel owners.

OTAs are thriving in this environment and over-reliance on them and price discounting by hotel management is problematic.  In order to achieve sustainable profitability, what is needed is a long run vision by owners, managers and OTAs to improve the situation for all.

View Dr. Carroll’s presentation HERE

This presentation was given at several universities, the Columbia Hotel Association and several events sponsored by some consultants in the area.


About the author

Bill Carroll, Ph. D.

Bill Carroll is actively engaged with hotel ownership groups, intermediaries and start ups in the areas of digital media management, pricing, and marketing. He is capable of taking a holistic view of marketing, pricing, distribution and revenue management for hospitality related firms. He helps clients chart a successful courses of action through improved strategic focus, organizational change and systems solutions choices. Bill is a Consulting Member of Cayuga Hospitality Consultants and a senior analyst with Phocuswright.


Contact Us
Share

Related Articles & Case Studies

James Kuester
Development & Acquisitions
Food & Beverage
Hotels

Where Are We Headed with Colors in 2026?

By James Kuester Nov 12, 2025

Let me tell you what happened with Pantone’s Mocha Mousse last year. Design blogs lost their minds. Every magazine cover screamed about...

Read More
Dan Voellm
Development & Acquisitions
Hotels

Hotels: Branded or Independent? 5 Key Considerations for Owners & Investors

By Dan Voellm Nov 5, 2025

A major decision for any hotel owner or investor is whether to affiliate their property with a brand. As ever so often,...

Read More
Debbie Miller
Hotels
Operations & Management

How Task Force Marketing Helps Hotels Bridge Staffing Gaps

By Debbie Miller Oct 30, 2025

The hospitality industry has long relied on task force professionals to fill leadership gaps in operations, finance, and revenue management. As we...

Read More

Enquire Now

Trusted By