cayuga
When to Use Expert Determination in Hotel Disputes
When we think about alternative dispute resolutions, our first thoughts are likely go to mediation and arbitration. For ...
Upsurge in Global Terrorism Is a Red Flag for Hospitality Industry
It is readily apparent that terrorist and active shooter events around the world have experienced s dramatic increase ...
Case Study: Hotel Energy Management at the Ritz Carlton – Naples, Florida
Click here to download a PDF version of this case study, complete with graphic analyses. PROJECT SUMMARY The ...
Case Study: Using Social Media and SEM to Drive Group Business
Before I started my own business, I was heavily entrenched in the Marriott International corporate brass, where group ...
Where Have All the Real Salespersons Gone
On a daily basis, I have the opportunity to interact with dozens of salespeople in a wide variety of locations. Over ...
Unorthodox Hotel Space Repurposing to Create New Profit Centers
As a veteran hospitality consultant working out of Vancouver, British Columbia, I’m privy to some very interesting ...
