Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
Transformational Leadership in the Restaurant Industry
In looking at all the factors affecting the business, a strong case can be made that highly effective leadership is the ...
How to Make Your Brand Stand Out
Seems easy, right? Pick a cool name, design a stellar logo, and you’re good to go.  Wouldn’t it be nice if ...
Restaurant and Hotel Safety: Preventing and Managing Accidents and Incidents
When it comes to restaurant and hotel safety, hospitality owners must be proactive in addressing the threats to their ...
Digital Marketing Timeline for New Hotel Opening
A new hotel opening or changing of flags has so many moving parts. As an owner or manager overseeing this transition, ...
Camp Foodservice Consulting Case Study – Improved Service, Satisfaction, Sanitation and Costs
Surprise Lake Camp Case Study A Unique Foodservice Consulting Assignment Surprise Lake Camp (SLC) in Putnam County New ...
Sexual Harassment in the Restaurant Industry: Pervasive and Preventable
This past year has seen a flood of allegations and admissions of sexual harassment in the restaurant industry. It’s ...