Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
6 Menu Pricing Tips to Maximize Your Restaurant or Bar’s Profitability and Customer Satisfaction
Originally published at eHotelier in Oct. 2018. Published here with updates and permission from author. Giving your ...
Responsible Growth, From An Operators Perspective
Over the years and in various roles I found myself in serious disagreements with a brand’s development and ...
OS&E Design Takes Center Stage, Successful Brands Don’t Let it Become an Afterthought
Imagine a hotel is a doll house. Go ahead. Pick it up, shake it around and turn it upside down. What ...
Successful Bar Operations – Lessons Learned the Hard Way
A story about firing a bartender who was great for profits, but not at following policies. Back in the day, when ...
5 Ways to Combat Hotel Fraud
Nearly $4,000,000,000,000 (trillion) dollars were lost from businesses around the world due to fraud in 2016. The ...
How to Avoid Lost Hotel Revenue After a Disaster
Disasters are inevitable. So, do you know what reports you will need to determine lost revenue after a disaster? From ...
