Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
Hotel Revenue Management Opportunities in a Dynamic and Challenging Landscape
William Carroll partnered with Phocuswright to conduct an extensive, qualitative study on the evolution of revenue ...
Hotel Development: Boutique Hotels vs Chain Hotels
Boutique hotel supply and demand is growing at a much faster pace than traditional branded hotels. According to the ...
10 F&B Trends and the Next Big Bang for the Buck
Originally published at HOTEL ONLINE on Feb. 2018. Published here with updates and permission from author. Food and ...
6 Menu Pricing Tips to Maximize Your Restaurant or Bar’s Profitability and Customer Satisfaction
Originally published at eHotelier in Oct. 2018. Published here with updates and permission from author. Giving your ...
Responsible Growth, From An Operators Perspective
Over the years and in various roles I found myself in serious disagreements with a brand’s development and ...
OS&E Design Takes Center Stage, Successful Brands Don’t Let it Become an Afterthought
Imagine a hotel is a doll house. Go ahead. Pick it up, shake it around and turn it upside down. What ...