Operations & Management
Operations Articles and Case Studies
How Hospitality Can Get Back To Business
A few months ago, travel forecasts were optimistic, growing, carefree. Consider the following developments: New brands ...
Read MoreLeadership & Legacy: How Will You Be Remembered?
We all crave good leadership and/or want to be that “person”. Especially in times of crisis when chaos seems to be ...
Read MoreCrisis Management for Pandemic, Hurricane or Terrorist Threat
What Makes for Successful Crisis Management? Whether you are responding to a potential pandemic, a natural catastrophe ...
Read MoreManaging the Risk of Fraud During COVID-19
When I decided to write this article, I picked up my laptop and headed to a neighborhood café to start my ...
Read More10 Ways Restaurants Can Survive and Thrive through the Pandemic
The restaurant industry is not dead. It just became a temporary tragic victim within a global traumatic condition ...
Read MoreThe Gift of Resetting and New Beginnings
No doubt that today's situation brings a lot of anxiety and uncertainty, but if we are able to take a more holistic ...
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