Operations & Management
Operations Articles and Case Studies
One Door Closes Another Door Opens
But all to often there is a long hallway in between for the “hotel world”… Where it all Began One never ...
Read MoreTo Deflag, Or Not to Deflag. That is the Question
As the lights begin to brighten on a dimmed world of the post-COVID era, the hospitality and tourism sectors have ...
Read MoreHow to Lead “Undercover Boss” Style in Today’s Hospitality Industry
“The First Thirty Days” There is a lot of movement in hospitality leadership positions today. You need to seize the ...
Read More2021 COVID-19 Pandemic Impact Update for the Hospitality Industry by Grey Hospitality
Remember this grim tale…. The lodging industry is estimated to report a 50 percent, nearly $125 billion-dollar loss ...
Read MoreFive Essentials for Present Day Hotel Operations
It has been one year since the historical COVID-19 pandemic made its debut, affecting the entire population and ...
Read MoreTips on How to “Inspire” Others in the Hospitality Industry
We’ve all heard the sayings “Look at the Glass Half Full” and “Turn Lemon into Lemonade”. Given the ...
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