Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
Hotel Sales is High-Touch: Are you under-resourced to compete?
As we begin to ask questions specific to the hotel sales team – their strategy, tactics, sales initiatives, ...
Time Off for Salaried Employees: Are You Navigating the Legal Maze Correctly?
“Can I have the day off without pay?”, asked the manager. Amanda was the new Sales Manager. She wanted a few ...
An Immediate Way to Drive Revenue to Your Hotel’s Top and Bottom Lines
Who wouldn’t want to make a few hundred thousand more in immediate room revenue and see most of that go to ...
Creating the Wow Factor in Hospitality
We have all heard of the Wow Factor. We see it in architecture, the view, the interiors of a resort or ...
Food Truck Innovation: Bridging Hospitality Traditions and Modernity
As a consultant in the restaurant and hospitality sector, I am seeing some dynamic changes – especially ...
Menu Price Increases Need a Quick Reverse Course
When industry people get together to talk about hospitality there is never any shortage of enthusiasm. Topics of ...