Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
Service Excellence From The Inside Out
How do you define service excellence in your company? Here’s how you can judge if you have the right corporate ...
Pennies From Heaven Flowing Straight To Your Bottom Line
No Risk Solution To Lowering Credit Card Processing Fees How did I reduce the credit card processing fees for one of ...
Revisiting Investment Decision Making In The Gaming Industry
Now that the gaming industry has experienced its first round of loan defaults, it is time to revisit fundamental ...
Uniform System Of Accounts For The Lodging Industry Provides Essential Guidance For Hoteliers
The American Hotel & Lodging Educational Institute (EI) interviews Ralph Miller, CPA, CA, CBV, CHA, CHAE, vice ...
Caring For Guests In Times Of Growing Terrorism and Active Shooter Threats
The TIX Group is composed of former high-level officials from Israel’s security community. The TIX mission is to ...
Hotel Management Agreements: Incentive Fee -The Stuff of Negotiation
Hotel management agreements among the large branded management companies follow what by now has become the standard ...
