Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
F&B Reset 2022: 5 Mistakes to Avoid when Opening a Restaurant
Opening a restaurant, especially in the current pandemic context, can be a very daunting task. Not only does it become ...
The Revenue Management Discipline’s Need to Adapt and Not “Go Back to Normal”
During COVID-19, ownership groups and management companies took organizational decisions that impacted the ...
Preparation Is the Foundation for Achieving Settlement in Mediation
Mediation is becoming a “must” in many states prior to a judge hearing a case. Coming prepared for mediation will ...
How to Properly Handle Fraud and Harassment Allegations in Hospitality
When it comes to responding to allegations of wrongdoing, few hospitality managers are adequately trained on how to ...
A Practical Guide to Hotel Appraisals
As hotel lodging performance continues to recover from the effects of Covid-19, there have been increasing signs that ...
Could there be a Pandemic Silver Lining for the Hospitality Industry?
Our industry, like many others, has experienced a very rough past 20 months (to say the least) and is now on ...