Articles & Case Studies
Our Consultants provide expert guidance to the Hotel/Resort, Food & Beverage, Commercial Foodservice, Club and Spa, Casino and Tourism industries.
How to Properly Handle Fraud and Harassment Allegations in Hospitality
When it comes to responding to allegations of wrongdoing, few hospitality managers are adequately trained on how to ...
A Practical Guide to Hotel Appraisals
As hotel lodging performance continues to recover from the effects of Covid-19, there have been increasing signs that ...
Could there be a Pandemic Silver Lining for the Hospitality Industry?
Our industry, like many others, has experienced a very rough past 20 months (to say the least) and is now on ...
3 Lessons Learned doing Task Force at a Resort in 2021
A recent task force assignment sent me to a high end resort in Florida as Food & Beverage Manager. While there ...
One Door Closes Another Door Opens
But all to often there is a long hallway in between for the “hotel world”… Where it all Began One never ...
The Hospitality Employee Conundrum and How to Adapt
As we come out of the pandemic, the conundrum of finding and retaining hotel employees has reached new levels. Prior to ...
