Hospitality Management Assessment Organizational Development
Leveraging literally decades of field knowledge, the network of Cayuga consultants help you meet guest and employee expectations, all while maintaining a superior operational experience.
Meet Our Hospitality Management Assessment & Organizational Development Consultants
Katherine Moulton
Mediation and Dispute Resolution
Preston Rideout
Nightclub and Dram Shop Expert
Chuck Simikian, SPHR, SHRM-SCP
HR Consultant, Trainer, Interim Director
Holleigh Alexander-Ramsey
Spa, Wellness, Recreation, & Branding
Rebecca Lombardo
CMO, Marketing, Branding Strategist
Larry Spelts
Hotel Development & Repositioning
Chuck Kelley
Positioning & Asset Operations
Susan Barry
Commercial Strategy
James Miles
Independent Resort Ops & Development
Rick Blackburn
Sales Optimization & Growth Strategies
Charles Oswald
Hotel & Asset Mgmt, Hotel Underwriting
Jay Landfair
Asset Management/PIP/Project Management
Melissa Rosen
F&B Concept/Branding/Revenue Strategies
James Samson
Food, Beverage, and Restaurants
Perry Smith
Restaurant & Club Operations, PR, Branding
Sean Flakelar
Luxury Boutique Resort & Restaurant Ops.
Alan Orlob
Hotel Security & Threat Mitigation
John Berndt
Operations & Asset Management
Stewart Kiely
Design/Project Management/Sustainability
Haydn Kramer
Hotel Sales and Global Sales
Joseph Cozza
Catering Sales & Event Operations
Sunjoy Sharma
Management, Marketing, Leadership
Leah Crump
Luxury Wellness & Spa Consultant
Martin Coghlan
Revenue & Distribution Management
Javier Leon
Engineering, MEP Review, CapEx Planning
Dr. Chekitan Dev
Hospitality Branding and Marketing
Frank Schuetzendorf
Food & Beverage Concept Development
Dan Voellm
Asset Management & Valuations
Haydee Cruz
Digital Marketing and Market Analysis
Alan Someck
Expert Witness, Foodservice Operations
Sean Skellie
Hotel Development & Marketing Analysis
Mandy Murry
Independent Hotel Coaching
Don Farrell
Sales, Service & Leadership Training
Shirley Whelan
F&B Concept Development & Management
Management Assessment and Organizational Development Consulting
Hotel Management Assessment Consultants
- A hotel management assessment
- Evaluate a management team
- Assess the culture of an organization
- Check for policies and procedures that may impede productivity
- Evaluate quality of service and facilities
- Bring actionable solutions to owners and operators
Hotel Management Agreement Consultants
- Calculate the base fee in hotel management agreement
- Calculate the incentive fee in hotel management agreement
- Balance hotel owner objectives and a management company’s incentives
- Implement a hybrid formula to help calculate the incentive fee
Hotel Management Agreement Bargaining
- Brand selection
- Identification of the parties
- Description of your hotel or project residences
- Term length and conditions
- Performance testing
- Revenue-based fees
- Incentive fee
- Other charges such as technical service fees furniture, fittings, and equipment reserves (FF&E)
- Budget approval by the owner
- Capital expenditures
- Owner’s financing
- Credit enhancements: These are sometimes provided by management companies to enhance the owner’s ability to finance the hotel.
- Employees hiring and firing
- Key personnel indemnification and insurance: It’s typical for the management company to expect the owner to indemnify the management company against all claims, losses and liabilities, except for those arising out of the management company’s acts that constitute willful misconduct or gross negligence.
- Damage and destruction: Property insurance is provided by the owner with coverage acceptable to the management company.
- Sale of the asset
- Agency (termination and wrongful termination)
Training and Development Consultants
- Elevate levels of service
- Support cultural change
- Create positive work environments
- Establish plans and deliver training and professional development
- Assist ownership and/or management through reorganization or rebranding transitions.
What is the Difference Between a Manager and Leader
Other Relevant Services We Offer
View All ServicesEmployee Relations Consulting
Learn MoreSecurity Risk Management & Guidance
Learn MoreFood and Beverage (F & B) Consulting
Learn MoreFinancial & Business Analysis
Learn MoreSpas, Wellness & Recreation Management
Learn MoreHospitality Facilities Management, Engineering and Technology
Learn MoreHospitality Human Resources, Executive Search & Task Force
Learn MoreHotel Technology, A/V and IT
Learn More